Quality Assurance Engineer - Houston, United States - PsychPlus

Description

*Please Note: previous experience working with Electronic Health Records (EHR/EMR) is required to be considered for this role*

Why PsychPlus?

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to folks who need it. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.

About The Role

As a Quality Assurance Engineer at PsychPlus, you will play a crucial role in ensuring the quality, reliability, and usability of our mental healthcare technology solutions. You will collaborate closely with cross-functional teams to identify, analyze, and mitigate risks, as well as to implement robust quality assurance processes throughout the software development lifecycle. Your attention to detail, analytical mindset, and passion for delivering exceptional user experiences will contribute to the success of our products and ultimately improve mental health outcomes for our users.

Responsibilities

1. Develop and execute comprehensive test plans, test cases, and test scripts to validate software functionality, performance, and security.
2. Conduct manual and automated testing to identify defects, regressions, and inconsistencies in software applications.
3. Collaborate with product managers, designers, developers, and other stakeholders to understand requirements and ensure alignment with quality standards.
4. Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide input on quality-related matters.
5. Perform root cause analysis of issues reported by internal teams or customers, and work closely with developers to implement timely resolutions.
6. Continuously improve and optimize testing processes, tools, and methodologies to enhance efficiency and effectiveness.
7. Document test results, defects, and test cases in detail, and provide regular status updates to stakeholders.
8. Stay up-to-date with industry trends, best practices, and emerging technologies in quality assurance and mental healthcare.

Requirements

1. Bachelor's degree in Computer Science, Engineering, or a related field.
2. Proven experience (5 years) in quality assurance/testing roles in the SaaS healthcare industry with specific experience with EHR applications and integrations.
3. Strong understanding of software testing principles, methodologies, and practices.
4. Proficiency in manual and automated testing techniques and tools (e.g., Cypress (required), Selenium, JIRA, TestRail).
5. Experience with Agile/Scrum methodologies.
6. Experience with continuous integration/continuous deployment (CI/CD) pipelines.
7. Excellent analytical, problem-solving, and communication skills.
8. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
9. Passion for mental healthcare and a commitment to improving the lives of individuals through technology.

Perks

Our goals are to find the best, attract the best, and offer a competitive salary—which is why we prioritize the quality of the hire over the number of hires. We offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy. We are excited to tell you about a few "perks" we offer that are unique to Psychplus. We've spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.

Additional Information

The expected base salary for this role will be between $100,000 - $130,000 at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.

So—what do you think?

If you've made it this far, well, we're excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There's no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We're hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page:

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from email addresses. Legitimate emails will never originate from , , or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.