- Health, Vision and Dental Benefits for Full-time Employees & their Families
- Paid Time Off
- 401(K) with Company Match
- Employee Assistance Programs
- Life Insurance
- Help to maintain existing VMI customer locations
- Setup of new VMI customer locations and additional locations for existing customers
- Cultivate and grow relationships with existing customers
- Effectively communicate needs and directives between management, customers, and our sales team
- Work with our VMI platform to create and process sales orders, monitor backorders and items shipping from other locations
- Collect data on weekly, monthly, and annual customer product usage, market behavior, and other factors to process, design, and present data in ways that can help our customers and our company make better decisions
- Other duties as assigned
- High school diploma
- Minimum of 2 years experience in driving or customer management
- Ability to communicate effectively with both verbal and written communications with all departments within an organization.
- Possess a high degree of professionalism, integrity and confidentiality.
- Ability to work with mathematical concepts such as graphs, statistics, percentages, and ratios.
- Ability to solve practical problems and think strategically.
- Believes in and adheres to the concept of continuous improvement.
- Proficient with Adobe Acrobat, Microsoft Office, Word, Excel, Outlook, and PowerPoint.
- Be able to drive safely in all weather conditions (2 years preferred).
- Have a valid drivers' license and a clean driving record.
- Be able to maintain a valid DOT physical card throughout employment.
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Customer Service Representative - Elkhart, United States - Marine Fasteners
Description
Position Overview:The Customer Service Rep maintains and oversees our proprietary inventory management system. Our signature KANBAN system enables us to accurately and efficiently stock our products at customer facilities. The Customer Service Rep is responsible for the maintenance of existing accounts and setup of new and additional locations for our customers, as well as communicating needs and directives between management, customers, and our sales team. This role involves driving to customer locations.
WHY Marine Fasteners:
The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law.All applications will receive consideration for employment without regard to legally protected characteristics.Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.
