Technical Program Analyst - Foster City, CA

Company Description · Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the bes ...

Job description

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

At its core, Visa is a payments network that connects consumers and merchants with financial institutions.  At the heart of our brand promise is VisaNet, of which the main components are authorization, clearing and settlement and dispute resolution systems.  Payment Products Development (PPD) is the Visa technology organization with responsibility for maintaining and enhancing VisaNet to meet current and future market needs.  We develop and manage end-to-end technology solutions that deliver reliable, scalable, and secure financial transaction processing services to Visa's clients.

This position, based in Bangalore, India, will lead projects in PPD, ensuring the delivery of regional and global solutions, as driven by the business.  The position works with technical staff, business partners and senior management across organizational boundaries to obtain resources, schedule work activities and coordinate all areas to successfully complete project deliverables.

Responsibilities:

• Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters and other documentation needed for funding approvals

• Plan and coordinate delivery of small-scale projects that span multiple organizations

• Set clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery

• Perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines

• Proactively identify, manage, and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments

• Provide customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly

• Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, and financial institutions and strategic partners, as needed

• Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled

• Anticipate change and identify ways to overcome challenges and constraints to keep project activities on schedule to meet or exceed business partner expectations

• Take initiative to exhaust all avenues to resolve issues/problems before involving management escalation

• Ensure project is in compliance with Visa's Project Management Methodology and Key Controls

• Keep project status updated in project management tools and maintain good records (e.g., project financials, schedule, issues, risks, change control decisions)

• As a global organization, there may be a need to attend calls/meetings after/before standard office hours during the week

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.  ​

Visa is not offering relocation assistance for this role.

Visa is not supporting immigration for this role.

Qualifications

Basic Qualifications:

2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Experience managing small scale and mid-sized cross functional projects involving product delivery and/or technology modernization/integration using waterfall and agile methodology.

Experience conducting Agile Ceremonies as a Scrum Master

PMP, CSM, SAFE certifications are a plus

Strong process orientation, solid understanding of project management techniques (waterfall / agile), release management methodologies, and related best practices

Ability to coach team in agile practices and lead scrum teams towards higher maturity levels

Experience working with product owners in facilitating backlog grooming and handover to teams

Exposure to tools like Tableau, JIRA, Confluence, Wiki, or similar tools/technologies

Demonstrated organizational, planning, and analytical skills, including project scheduling, estimating, risk identification, and change management

Excellent verbal, written, and presentation skills, and demonstrated ability to effectively communicate technical and business issues and solutions across multiple organizational levels

Ability to work independently, yet seamlessly integrate activities and collaborate effectively within a program team and across other organizations

Solid analytical and problem-solving skills, ability to think strategically

Proficiency in the use of Microsoft Office tools (Microsoft Word, Excel, PowerPoint, Visio, Project, SharePoint)

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 123,000.00 to 190,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is not offering relocation assistance for this role.

Visa is not supporting immigration for this role.