Enrollment Coach/Advisor - Amarillo, TX

Enrollment Coach/Advisor · LOCATION: Wayland Baptist University – Amarillo Campus · SUPERVISED BY: Amarillo Site Coordinator · POSITION CLASSIFICATION: Non-Exempt · POSITIONS SUPERVISED: None · GENERAL RESPONSIBILITIES: The Enrollment Coach/Advisor will recruit and enroll · acade ...

Job description

Enrollment Coach/Advisor

LOCATION: Wayland Baptist University – Amarillo Campus

SUPERVISED BY: Amarillo Site Coordinator

POSITION CLASSIFICATION: Non-Exempt

POSITIONS SUPERVISED: None

GENERAL RESPONSIBILITIES: The Enrollment Coach/Advisor will recruit and enroll

academically qualified students for Wayland Baptist University, Amarillo campus. Recruiting, enrolling,

and academically advising students is of significance importance to the University. The Enrollment

Coach/Advisor will exercise confidentiality and assume responsibility for establishing successful

recruitment and advising relationships with prospective and current students. The Enrollment

Coach/Advisor will provide personal assistance to students regarding degree plan and program

requirements. The Enrollment Coach/Advisor will actively recruit people outside the organization,

representing the organization to the public, including school districts, and other external sources.

SPECIFIC TASKS AND DUTIES:

1. Focuses on recruiting prospective students for the Amarillo campus (90-mile radius)

2. Make recruitment presentations to groups outside of the University

3. Advises students and prospective students to help them understand their educational options

4. Prepares official degree plans in a timely manner and provides accurate information

5. Assists in registering students by placing students in courses which match degree plan requirements

6. Assists in identifying students who are eligible to graduate and provides graduation requirements to students who are not ready to graduate

7. Monitors student degree plans, corrects mistakes and assists students in identifying the sequence of courses required for the degree

8. Advises students regarding educational issues such as course and program selection, class

scheduling, school adjustment, study habits, and career planning

9. Assists students in identifying sources of financial aid by providing access to sources of financial

aid, including grants, loans, and scholarships

10. Assists students with applications and online financial aid services.

11. Works closely with the Financial Aid Office and Plainview Business Office regarding student

account status

12. Works closely with the Graduate Programs Office, Registrar's Office, Admissions Office, Finance

Office, and other appropriate departments to answer questions and resolve student issues

13. Enforces all administration policies and rules governing students

14. Resolves problems as they arise or recommends how problems can be resolved by working closely with the Site Coordinator

15. Assists with development and implementation of policies and procedures designed to ensure that the campus and University fulfill its mission

16. Assists in campus graduations and registrations

17. Addresses community groups, faculty, and staff members to explain available services

18. Demonstrate commitment to the mission of the university

The above statements are not a complete list of all responsibilities and duties performed by employees in this job. Employees may perform other related duties as assigned by the Site Coordinator.

MINIMUM QUALIFICATIONS:

Education, Certification and License:

1. Bachelor's degree in related field required

2. Master's degree preferred

Experience and Knowledge:

1. Experience advising students in an academic setting preferred

2. Experience in a customer service setting required

3. Knowledge of financial aid policies and procedures

4. An in-depth understanding of, and commitment to, the "team" and "servant leadership" concepts

5. Knowledge of principles, methods, and procedures for academic and career advising and guidance

6. Knowledge of academic degree plans and requirements

7. General accounting knowledge and experience with collection procedures is desired but not required

Skills and Abilities:

1. Ability to communicate information effectively, both verbally and in writing

2. Excellent listening skills

3. Ability to actively look for ways to help people

4. Excellent critical thinking skills using logic and reasoning to identify the strengths and weaknesses

of alternative solutions, conclusions or approaches to problems

5. Proficiency in computer applications, specifically Microsoft Office programs such as Word, Excel,

and PowerPoint

6. The ability to read and understand information and ideas presented in writing

7. Ability to manage and prioritize multiple tasks is essential

8. Must be detailed-oriented and have good organizational skills

9. Ability to follow directions and work cooperatively with others

CONDITIONS OF EMPLOYMENT:

Employment is subject to an introductory period to monitor employee performance. If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Employee must be able and willing to travel and teach at external campuses. Must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver's license. Must have and maintain a satisfactory driver's record.

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.