Onsite Healthcare Service Representative - Brookline
2 days ago

Job summary
We are looking for a Onsite Healthcare Service Representative in Boston who has a strong desire to resolve technical issues and work independently. As the onsite representative for SONIFI we are looking for someone who is passionate about providing an exceptional customer experience and professional communication.You must be comfortable supporting a wide range of stakeholders including nursing IT operations marketing patients and caregivers. You will install maintain headend equipment software in-room equipment software distribution systems perform hardware and software updates conduct preventative maintenance manage spare equipment inventory warranty programs log defects and issues diagnose and resolve issues serve as incident owner manager escalate when needed complete administrative tasks required client SONIFI trainings train client staff follow environmental health safety procedures required by healthcare facility perform other related duties as assigned
This role is onsite Monday–Friday day shift with some flexibility start time occasional overtime may be required meet service needs strong communication skills adapt shifting priorities customer needs
Job description
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