- Strategic Leadership: Develop and implement strategies for annual giving, mid-level giving, and major giving programs to expand the donor base and increase engagement and retention.
- Key Performance Indicators (KPIs): Year-over-year increase in giving as well as donor retention and acquisition.
- Team Management: Under the mentorship of the Chief Development Officer, lead the Community Relations
- Manager, Volunteer & Faith Outreach Manager, and Marketing & Communications Manager, setting clear objectives, providing support, training, and conducting performance evaluations.
- KPI: Team satisfaction and retention rate; achievement of individual and team fundraising goals.
- Grant writing: Provide grant writing support for the Chief Development Officer and Leadership Team for local, state, and federal funders.
- Donor Relationship Development: Directly manage relationships with key top-tier donors and oversee personalized communication and engagement strategies across all levels.
- KPI: Number of donor interactions per month; percentage of donors upgraded to higher giving levels.
- Fundraising and Solicitation: Oversee the solicitation of major, mid-level, and annual gifts, ensuring compelling proposals and effective stewardship plans.
- KPI: Total funds raised against targets; average gift size.
- Budget Oversight: Manage the budget for major, mid-level, and annual giving, aligning spending with strategic goals and forecasting future needs.
- KPI: Return on Investment (ROI) for each giving program.
- Performance Analysis: Utilize Raiser's Edge (RE) RE and RENXT to track and report on fundraising activities, analyzing data to optimize strategies and decision-making.
- KPI: Accuracy and timeliness of reports; demonstrable adjustments made from insights gained.
- Collaborative Engagement: Coordinate with other departments and ensure a unified approach to donor engagement and capitalize on cross-promotional opportunities.
- KPI: Number of collaborative initiatives undertaken; feedback from other departments and Leadership Team.
- Donor Experience Improvement: Innovate and implement strategies to enhance donor experience across all giving levels, ensuring that donors feel valued and informed.
- KPI: Donor satisfaction survey results; repeat gift rate.
- Market and Tool Proficiency: Stay informed of fundraising trends and donor preferences and demonstrate proficiency in using RENXT and RE for donor management and engagement.
- KPI: Number of professional development hours; proficiency milestones in RENXT and RE.
- DEI in Fundraising: Lead efforts to diversify the donor base and create inclusive fundraising events and campaigns that resonate with a wide range of audiences.
- KPI: Increased diversity in the donor base; positive feedback on inclusivity from internal/external stakeholders.
- Compliance and Ethics: Ensure all fundraising activities adhere to legal requirements and ethical standards, maintaining the organization's integrity.
- KPI: Compliance rate; absence of legal or ethical complaints.
- Show a commitment to and respect diversity, equity, and inclusion work. Utilize an equity lens when creating communications.
- Promotes the mission of Habitat-Spokane.
- Attends Habitat-Spokane events.
- Minimum 7 years experience in individual donor fundraising with at least 4 years of direct donor cultivation, team management and successful relationship building and solicitation experience.
- Experience with RE and RENXT or other CRM software is preferred but not required. Future certification will be required.
- Aptitude for engaging with donors, and earning and maintaining their confidence.
- Demonstrated ability to lead projects with minimal supervision, showcasing strong initiative and self-direction.
- Proven track record of successfully collaborating with cross-functional teams, including marketing, events, and donor relations, to achieve fundraising goals.
- Experience in autonomously managing a portfolio of donors while also contributing to team-oriented strategies and goals.
- Exceptional written communication skills, with experience crafting compelling donor correspondence, grant proposals, and fundraising campaign materials.
- Outstanding verbal communication abilities, including public speaking and one-on-one donor interactions, to effectively articulate the organization's mission and impact.
- Strong active listening skills, with a proven ability to understand donor motivations and tailor engagement strategies to various audiences.
- Demonstrated experience in managing complex fundraising calendars and coordinating multiple projects with overlapping deadlines.
- Adept at maintaining meticulous donor records and utilizing Raiser's Edge for effective donor management and analysis.
- Ability to prioritize tasks in a dynamic environment, ensuring short-term and long-term projects are completed efficiently and effectively.
- Proficiency with office technology and information systems (including Word, Excel, Outlook) and robust understanding of donor database software and moves management systems.
- Ability to work occasional evenings and weekends.
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Director of Fund Development - Spokane, United States - Habitat for Humanity Spokane
Description
Job Title: Director of Fund DevelopmentDepartment: DevelopmentReports To: Chief Development OfficerFLSA Status: Full-time, non-ExemptCompensation: $57,000 to $59,072 per year Summary:The Director of Fund Development (Director) will oversee the planning, implementation, management, and evaluation of Habitat for Humanity-Spokane's individual giving program. Directly managing the Fund Development and Marketing/Communications Department under the guidance of the Chief Development Officer to provide structure and processes resulting in a successful donor pipeline that effectively acquires, retains, and cultivates donors at all levels of giving. The Director thoroughly understands Habitat for Humanity-Spokane's goals, mission, philosophy, and policies and demonstrates this understanding in daily tasks and interactions.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Supervisory Responsibilities: Oversees the Development staff in accordance with the organization's policies and applicable laws. Responsibilities include training volunteers: planning, assigning, and directing work; addressing complaints and resolving problems. Education and/or Experience Bachelor's degree (B.A.) in Nonprofit Management, Communications, Marketing, or a related field. preferred, not required. Computer Skills To perform this job successfully, an individual must have experience using the following software at a proficient level: Adobe Acrobat, Illustrator, InDesign, PowerPoint, Publisher, Web Design, Outlook, Excel, and Word. Having knowledge of Raisers Edge database is a plus. Benefits: Paid medical, dental, vision, 403B, Life insurance, PTO, Holidays, Vacation Leave, Sick Leave, Education Assistance, FLEX/HSA/Dependent Care/FSA Accounts, 529 Plan and others. How to apply: Email a resume, cover letter, and a completed Habitat for Humanity-Spokane employment application to - A complete job description and Habitat for Humanity-Spokane employment application are available for download on our website at https://habitat- We are an equal-opportunity employer. We are seeking candidates to help us further our mission of bringing people together to build homes, community, and hope. We believe that everyone deserves a decent place to live and we are dedicated to building affordable homeownership opportunities in Spokane County.
