CSR/Outreach and case manager - Pittsburgh - Dynamic Workforce Solutions

    Dynamic Workforce Solutions
    Dynamic Workforce Solutions Pittsburgh

    2 weeks ago

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    Description

    Job Title: CRS Outreach and Case Manager

    Funded by PA Opioid DWF Grant in partnership with Partner4Work and PA CareerLink Pittsburgh.

    About the Position:

    This role is responsible for supporting the outreach and eligibility function of the Community Engagement Team (CET), including Board Initiatives, Grant activities, and Business Service events. The ideal candidate will establish and cultivate relationships with participants, employers, and community agencies to achieve project enrollment goals.

    Key Responsibilities:

    • Develop relationships with community organizations, educational facilities, and social service agencies to encourage enrollment in workforce center programs.
    • Conduct outreach presentations as needed with a wide range of audiences.
    • Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs.
    • Appropriately connect job seekers to open positions, resulting in employment, and connect them to opportunities for training and development and other career center services to increase opportunities for employment.
    • Establish and maintain knowledge of community and participate in community events and other activities, including collaborative recruitment strategies with community partners.
    • Assist with Rapid Response.
    • Enroll job seekers into Wagner-Peyser and complete Initial Assessments.
    • Deliver training in various classroom formats, using relevant training materials and a variety of media to address the individual needs of learners.
    • Provide services to rural communities per the Rural Service Strategy and SNAP expansion plan.

    Requirements:

    • Current and active Certified Recovery Specialist (CRS) credential through the Pennsylvania Certification Board.
    • Minimum of two years' experience in case management or workforce development with at least one year's experience working with computer systems for data entry and data review.
    • Previous experience in staffing and recruiting is preferred.

    Preferred Qualifications:

    • Associate's degree or equivalent experience.
    • Valid driver's license and adequate vehicle insurance coverage.

    Working Conditions:

    The physical requirements include carrying/lifting to 25 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech, and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment. Working conditions are primarily in an office environment with occasional travel to other locations.

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