- Approach all encounters with guests and associates in a friendly service oriented manner.
-
Front Desk Agent
2 weeks ago
Holiday Inn Lee's Summit, United StatesHoliday Inn - JobID: [Guest Service / Concierge] As a Front Desk Agent at Holiday Inn, you'll: Be responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner; Creatively and actively engage guest in an of service manner during ...
-
Front Desk Agent
1 week ago
Fairfield Lees Summit Lee's Summit, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
front desk agent
1 week ago
Aimbridge Hospitality Lee's Summit, MO, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Lee's Summit, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Front Desk Agent
18 hours ago
Aimbridge Hospitality Lee's Summit, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
6 days ago
Holiday Inn Express & Suites Lee's Summit, United StatesHoliday Inn Express & Suites Lee's Summit is currently hiring for Front Desk positions. The ideal candidate will have prior hotel front desk experience and must have experience with the Opera PMS system. Guest service skills, multi-taksing, and phone etiquette are essential for t ...
-
Front Desk Agent
1 week ago
Holiday Inn Express & Suites Lee's Summit, United StatesJob Description · Job DescriptionHoliday Inn Express & Suites Lee's Summit is currently hiring for Front Desk positions. The ideal candidate will have prior hotel front desk experience and must have experience with the Opera PMS system. Guest service skills, multi-taksing, and ph ...
-
Front Desk Agent
6 days ago
Marquee Hospitality Grandview, United States Full timeDo you have growth potential in your current position? Do you need a flexible schedule? Do you like to travel and stay in hotels? Do you like meeting new people every day? Are you motivated by employee incentives? Do you like to smile? Do you love customer service? Do you want to ...
-
front desk agent
1 week ago
Four Seasons Hotels & Resorts St. Louis, MO, United StatesFour Seasons Hotel St. Louis is looking for a Front Desk Agent who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Front Desk Agent a part of a dynamic team that provides award-winning service Front Desk, Agent, Hotel ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Kansas City, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Hospitalit ...
-
Front Desk Agent
1 week ago
Midas Hospitality, LLC St. Louis, United StatesFront Desk Agent - Hotel Indigo St. Louis Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by Mogul. Recruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Sta Hotel, Agent, Front Desk, Hos ...
-
Front Desk Agent
1 day ago
Aimbridge Hospitality Kansas City, United StatesAimbridge Hospitality - Courtyard Kansas City Country Club [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for info ...
-
Front Desk Agent
1 week ago
MCR Hotels Leawood, United StatesFront Desk Agent · Aloft Leawood-Overland Park, 11620 Ash Street, Kansas, Kansas, United States of America · Req #5966 · Monday, April 1, 2024 · The Full Time Front Desk Agent at the Aloft Leawood-Overland Park is responsible for providing overall positive guest experience while ...
-
Front Desk Agent
1 week ago
Elms Hotel & Spa Kansas City, United States**Front Desk Agent** · Hyatt Place Salt Lake City/Farmington/Station Park 222 North Union Avenueundefined Farmington UT 84025 Posted: Jun 1, 2021 · Share Front Desk Agent via Email **Summary** · A Guest Services Agent is responsible for greeting and registering guests and chec ...
-
front desk agent
1 week ago
Midas Hospitality St. Louis, MO, United StatesFront Desk Agent- Residence Inn & Courtyard: St. Louis, MO · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Start Your Jou ...
-
Front Desk Agent
1 week ago
Hyatt Regency London Kansas City, United States**Front Desk Agent** · Hyatt Place and Hyatt House East Moline/Quad Cities 111 Bend Boulevardundefined East Moline IL 61244 Posted: Apr 21, 2021 · Share Front Desk Agent via Email **Summary** · A Guest Services Agent is responsible for greeting and registering guests and check ...
-
Front Desk Agent
1 week ago
Residence Inn Independence Independence, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fran ...
-
Front Desk Agent
1 week ago
Residence Inn Independence Independence, United StatesCompensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
-
Front Desk Agent
1 week ago
Midas Hospitality St. Louis, United StatesFront Desk Agent- Residence Inn / Fairfield Inn: Maryland Heights, MO · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. · Sta ...
-
Front Desk Agent
4 days ago
Tharaldson Hospitality Kansas City, United StatesGuest Service Agent/Front Desk Agent · Full time & Part time hours available · Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agen ...
Front Desk Agent - Lee's Summit, United States - Aimbridge Hospitality
Description
Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
Primary responsibilities include:
registering guests making and modifying reservations hotel operator and concierge duties.
Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
ResponsibilitiesQUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Property Details
Our hotel in Lee's Summit, MO is only 15 minutes away from Arrowhead Stadium and Kauffman Stadium, homes to the Kansas City Chiefs and Kansas City Royals.
When travelers stay at our renovated hotel they'll be minutes from the shopping at Independence Center and Summit Woods Crossing.
Along with a close location to shopping, the hotel is near the Truman Medical Center, St. Luke's East Hospital, and Silverstein Events Center. If guests are staying for business we are near , Harmar, Maruka USA and CVS CareMark. For the outdoor enthusiasts, Longview Lake, Fleming Park, Paradise Park and Powell Gardens are just a short drive away. Our hotel offers daily free hot breakfast, free Wi-Fi throughout the hotel, an indoor pool and business center. At the Fairfield Inn & Suites Lee's Summit, our guests are our #1 priority.Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Apply for this position (https:
//careers-)
Need help finding the right job?
We can recommend jobs specifically for you
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted Date1 month ago(4/2/2024 12:50 AM)
ID
LocationUS-MO-Lee's Summit
CategoryFront Office/Guest Services
TypeRegular
StatusPart-Time