Customer Service Representative Lead - Scottsdale
1 week ago

Job Summary
The Customer Service Representative Lead will act as a bridge between customer support excellence and internal process improvement at Fox Factory.This role supports the training and development of new hires, helps document and refine Standard Operating Procedures (SOPs), manages order workflows in ERP systems, and identifies potential risks in customer experience that may arise from unaddressed issues.
This role serves as a point of contact for escalation, interdepartmental communication, and vendor coordination,
while helping uphold our high standards of service and operational excellence.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
The Customer Service Representative Lead will act as a bridge between customer support excellence and internal process improvement at Fox Factory. · ...
1 week ago
The Customer Service Representative Lead will act as a bridge between customer support excellence and internal process improvement at Fox Factory. · Serve as a knowledgeable resource for product and process-related questions from internal teams. · Handle complex or escalated cust ...
1 week ago
The Team Lead is a player coach and is responsible for driving sales results and developing new team members. The role will interface with the sales team and CSR Manager to sell high volumes of products and services, assist in onboarding and training of new Client Success Represe ...
1 month ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · You will greet customers, run the register, cashier, make purchase suggestions and someti ...
1 week ago
The Customer Service Representative Lead will act as a bridge between customer support excellence and internal process improvement at Fox Factory.This role supports the training and development of new hires, helps document and refine Standard Operating Procedures (SOPs), manages ...
1 week ago
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned. · Perform janitorial duties · Provide work direction and assistance to custodians as directed by Custodial Supervisor · ...
4 days ago
The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff. · To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed ...
6 days ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · As a Customer Service Representative, you will enjoy: · Medical insurance · Flexible sche ...
1 week ago
We want you to join our team as a Customer Service Representative. · You will greet customers, · run the register, · cashier, · make purchase suggestions · and sometimes work with our food program.Selling products to customers,Providing excellent customer care,Communication and f ...
2 weeks ago
We are looking for an energetic and detail-oriented Lead Generation Specialist to join our Inside Sales team. · Responsible for making outbound calls to patients who have expressed interest in the OmniPod System. · Introduce our sales team process to prospective patients · ...
1 week ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · Medical, Vision, Dental,& Life Insurance/Short & Long Term Disability · Flexible Schedule ...
2 weeks ago
We want you to join our team as a Customer Service Representative. · You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. · You will also gain entry level management experience by leading shifts on a regular basi ...
3 weeks ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · Greet customers · Run the register · Cashier · Making purchase suggestions and sometimes ...
1 week ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · Medical, Vision, Dental & Life Insurance/Short & Long Term Disability · ...
1 month ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · As a Lead Customer Service Representative, you will enjoy: Flexible Schedules Weekly Pay ...
1 day ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · As a Lead Customer Service Representative, You Will Enjoy Medical, Vision, Dental, · & Li ...
1 week ago
We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · ...
3 weeks ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · ...
2 weeks ago
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · You will greet customers, run the register, cashier, make purchase suggestions and someti ...
2 weeks ago
As a Lead Patient Care Coordinator (Lead PCC), you'll drive sales performance, mentor a team of high-performing consultants, and deliver an exceptional luxury client experience. · Coach and develop Patient Care Coordinators (PCCs) to strengthen sales performance, conversion rates ...
2 weeks ago