- Greet and seat Guests warmly, present menus, and guide them to their designated seating area
- Advertise current promotions and introduce the waitstaff to Guests
- Answer incoming calls, manage Guest flow, and attend to special requests
- Ensure Guests receive top-notch service throughout their dining experience
- Adhere to safety and hygiene protocols
- Assist with table setting, clearing, and serving beverages
- Handle dining charges and payments accurately
- Support team members and contribute to overall efficiency
- Ability to read menus and communicate clearly with Guests and colleagues
- Excellent listening skills in a busy environment
- Physical stamina to stand and walk for extended periods
- Capacity to multitask and work collaboratively
- Previous experience in a full-service restaurant preferred
- Positive attitude and strong customer service skills
- Capability to thrive in a fast-paced setting
- Desire to deliver exceptional service and work as part of a team
- Strong communication skills and attention to detail
- Customer Service
- People Skills
- Professionalism
- High Energy
- Multitasking
- Thoroughness
- Planning
- Basic Math
- Teamwork
- Attention to Detail
- Verbal Communication
- Organized
- Flexible
- Management Skills
- Positive working environment
- Flexible schedules
- Paid training
- Opportunities for advancement
- A vibrant and enjoyable workplace
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Host / Hostess (PT/FT) - Chicago, United States - Kitchen + Kocktails by Kevin Kelley - Chicago
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Description
Job Description
Kitchen + Kocktails, Chicago, offers a modern take on Southern Comfort Food, featuring a great selection of craft beer, wine, and some of the best crafted cocktails around.
We are currently looking for Hosts and Hostesses to join our expanding team.
Job Description
The Host/Hostess plays a crucial role in creating a positive first impression by providing friendly service and maintaining high standards. They welcome Guests, manage waitlists, escort Guests to their tables, and ensure a pleasant farewell upon departure.
Hosts/Hostesses engage Guests in natural conversations, offer beverage refills, and assist with light housekeeping tasks. They may also handle phone calls and to-go orders as part of their duties. Availability must include nights and weekends.
Responsibilities
Requirements
Top skills & proficiencies
We offer
Kitchen + Kocktails Hallmarks
Positivity
A cheerful and enthusiastic team is essential. At Kitchen + Kocktails, we value spreading positive vibes.
Service
We consider service as a privilege and expect all team members to provide exceptional care to our Guests.
Character
We require honesty and integrity from our team members and seek individuals who understand the significance of great guest interactions.
Hard Work
We value unwavering dedication and effort in fulfilling our mission at Kitchen + Kocktails. Respecting our clients' experience is paramount.
We aim to exceed our Guests' expectations
Kitchen + Kocktails by Kevin Kelley
444 N Wabash Chicago, IL 60611
We will reach out to suitable candidates promptly.