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    Automotive Service Advisor/Writer/Consultant/ASM - Muskegon, United States - Preferred Chevrolet Buick GMC

    Preferred Chevrolet Buick GMC
    Preferred Chevrolet Buick GMC Muskegon, United States

    1 month ago

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    Description
    Average Earning Potential of $60,000 per year and moreWe're seeking a Service Advisor to join our Service Team.

    Are you a passionate, skilled, and dedicated individual who is looking for the opportunity to work at Preferred Chevrolet Buick GMC? We strongly encourage you to apply to our Service Advisor position.

    If you have the drive to perform, exceed and excel as a SERVICE ADVISIOR then we want you to come work with usService Advisor BenefitsTop brands to work with
    • Chevrolet Buick GMC401kBlue Cross Blue Shield/ dental/visionPaid VacationPerformance BonusesRelocation assistancePreferred Career PathMentorship (apprentice programs)On the job trainingManufacturer training encouragedFamily owned/Cares and supports our communityFun Team Atmosphere, good tenureGrowing storeCutting edge technology and systemsState of the art equipmentSafe EnvironmentCareer Advancement opportunitiesEthical and Customer Focused Management and teamService Advisor ResponsibilitiesOversee service orders and flow of drive laneEnsure that customers receive prompt, courteous, and effective serviceTake ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customerProvide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsure the daily inventory of technicians' time is consistently sold to service customers.
    Distribute work between technicians efficientlyAnswer technical questions about vehicle problems, warranties, services, and repairs.

    Assist in diagnosing vehicle problems; order parts and tools as necessaryOversee administration of warranty claims as well as training and supervising of service departmentSet schedules and assigns tasks to service department employeesReinforces company policies and adheres to company standardsEncourages compliance with applicable laws and regulationsMaintain good working relationship with factory(s) and foster positive employee relationsCollaborate with upper management to make service department hiring and discipline decisionsService Advisor QualificationsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programsPreferred Chevrolet Buick GMC is a part of Preferred Auto Dealerships.

    A third-generation local group of family-owned automotive dealerships serving West Michigan for over 45 years.

    We believe our strength, continued success, future growth and profitability depend on building trusting relationships with our employees, customers, and industry partners.

    Who We Are?Family ownedCares and supports communityFun team atmospherePhenomenal Tenured staffGrowing stores/organizationEthicalCustomer focused management staffService Advisor BenefitsTop brands to work with
    • Chevrolet Buick GMC401kBlue Cross Blue Shield/ dental/visionPaid VacationPerformance BonusesRelocation assistancePreferred Career PathMentorship (apprentice programs)On the job trainingManufacturer training encouragedFamily owned/Cares and supports our communityFun Team Atmosphere, good tenureGrowing storeCutting edge technology and systemsState of the art equipmentSafe EnvironmentCareer Advancement opportunitiesEthical and Customer Focused Management and teamWe are an equal opportunity employer.
    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

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