Community Solutions Architect - Remote - United States
1 month ago

Job summary
We are looking for a Community Solutions Architect to join our Community Strategy and Insights team.This is a highly cross-functional role that will involve working with Corp Engineering, Product, Engineering, IT, Legal and Community.
Responsibilities
- Technical Program Management: Own the long-term roadmap for our community tech stack. Ensure all tools (CRM, third-party platforms , automation layers) are integrated scalable and evolving ahead of our operational needs.
- CRM Architecture & Adoption: Act as the primary architect for our community CRM .You will be responsible for ensuring data integrity building custom objects and creating seamless hand-offs between Community Success teams. Your goal is to drive % adoption for primary relationship-management use cases.
- Scaled Capacity & Workflow Design Lead the selection vendor management rollout new tools You will design end-to-end workflows that bridge gap between community engagement business data ensuring high adoption minimal technical debt.
Job description
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