Director of Sales - Chicago, United States - Fairmont Hotels & Resorts

Description

Job Description

Company Description

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile.

With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.

Job Description

Direct and manage all sales activities to maximize revenue potential for Group, Business and Leisure Travel business.
Manage a team of sales managers and coordinators.
Oversee daily Business Review meeting, sales meetings, training and other sales related meetings as required.
Review all group contracts for turnover to Event Services.
Carry an individual goal as part of the team

Oversee/manage the process of:
:

Monthly, quarterly, annual goal-setting
Sales funnel review
90-day and annual employment reviews for direct reports
On boarding and training plans for new sales team members
Monthly group review with Revenue Management / DOSM
Contract negotiation
Team goal setting
Any reporting required for hotel / ownership meetings

Contribute to the process of:
Monthly forecasting, group revenues
Group rate determination
Annual rooms revenue budget
Annual marketing plan
Action plan review with DOSM
Projects and additional areas of focus in collaboration with DOSM.
Work with other departments within the hotel to provide quality service to customers.
Attend trade shows, community events and industry meetings.
Maintain knowledge of market, competition and customers.
Deputize for the Director of Sales & Marketing in their absence

Qualifications

University/College degree and/or experience in a related discipline preferred

• years experience as a Group Sales Manager in a similar sized luxury hotel with experience in leading a team

Strong interpersonal and problem solving abilities
Ability to articulate the strengths of the hotel and match with the needs of the customer
Guest focused with a passion for service excellence
Works well under pressure in a fast paced and constantly changing environment
Strategic mind looking to advance the hotels revenue targets
Analytical and detail orientated
Ability to multi-task
Strong selling skills to include negotiation and the closing process
Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred
Ability to work independently and prioritize responsibilities

Additional Information


Visa Requirements:
Successful candidates must be legally eligible to work in the United States.

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