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    • Targeted Case Manager - Buffalo - Horizon Health Services

    Horizon Health Services
    Horizon Health Services Buffalo

    4 weeks ago

    Default job background
    Description

    Job Summary: We are seeking a Targeted Case Manager and CCBHC Team Lead to join our team at Horizon.

    This is an exciting opportunity to make a difference in the lives of others while working in a supportive, team-based environment.

    The successful candidate will have the ability to relate to individuals with diverse backgrounds and provide comprehensive care services.

    Main Responsibilities:

    • Support patients through outreach calls, telehealth, and face-to-face visits to identify barriers and link them to resources and services in the community.

    • Provide transitional care, including follow-up outreach to connect patients from inpatient, emergency room, or residential treatment to other settings and providers.

    • Act as an advocate for comprehensive care and provide support to patients regarding the importance of following up with behavioral health and medical providers.

    • Offer support services to aid patients in navigating complex healthcare and social services systems.

    • Retrieve clinical and non-clinical data to assist patients in achieving their goals via internal Electronic Health Record (EHR) and regional informational health systems.

    • Mentor and provide day-to-day oversight and guidance to the TCM and Psychiatric Rehabilitation Specialist, ensuring that care is delivered in accordance with best practices.

    • Collaborate with the treatment team and CCBHC Program Director to develop and implement program goals, objectives, and strategies.

    What We Offer:

    • A supportive, team-based work environment where all employees feel heard and valued.

    • Diversity, Equity, Inclusion, and Belonging initiatives to foster a culture of equity and inclusion.

    • Ongoing trainings and development opportunities to enhance your skills and knowledge.

    • A competitive compensation package, including 401(k), profit-sharing, paid time off, and holidays.

    • Student loan assistance to help you achieve your financial goals.

    Requirements:

    • Bachelor's degree required; Master's degree in health and human services preferred.

    • One year of prior relevant experience preferred.

    • Proficient written and verbal communication skills.

    • Computer navigation skills and proficiency in Microsoft Office.

    • Experience working within Electronic Health Record (EHR) systems and willingness to learn new software applications.

    • Familiarity with reporting and entry-level data analytics.

    • The ability to exercise flexibility, initiative, good judgment, and discretion.

    • Ability to meet deadlines and independently solve problems.

    • Demonstrates use of good judgment.

    • Can work independently as well as part of a team.

    • Must possess a clean NYS driver's license and have reliable transportation.

    Location and Hours:

    This position is located at our 3020 Bailey Ave clinic in Buffalo, NY. Frequent local travel is required. The hours of operation are Monday through Friday, day shifts, with some flexibility to work evenings as needed.

    Compensation:

    The salary range for this position is $22.00 - $25.00 per hour. Starting pay may be impacted based on experience and education.

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