Service Associate III - Highland Heights, KY

Only for registered members Highland Heights, KY, United States

1 month ago

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Job summary

To actively supervise tellers at branch location to ensure customer banking transactions are completed in a timely manner sales opportunities are acted upon and behavior is friendly and professional.

Responsibilities

  • Supports the mission vision and philosophy of the Bank Complies willingly with all organizational policies and procedures.
  • Exemplify our 212 commitment to service Perform all duties of a Service Associate II Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions Supervise all Service Associate activities including customer service efforts balancing success maintenance of work areas Approve checks and deposits according to SYB check cashing and hold waiver policies Balance ATM Order and ship money to maintain proper inventory fill coin currency orders Participate in the interviewing process hiring decisions Provide ongoing training feedback input Office Manager on Service Associate performance reviews Participate weekly team meetings Communicate procedural changes update staff.

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