Field Service Engineer, Illinois - Chicago, United States - Landa Digital Printing

    Landa Digital Printing
    Landa Digital Printing Chicago, United States

    1 month ago

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    Description
    Landa is seeking a

    Field Service Engineer (FSE)


    who will ensure optimum customer satisfaction with Landa's Nanographic Printing presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers.


    RESPONSIBILITIES

    • Transfer of technical knowledge to press operators to resolve on-site technical issues
    • Escalate complex issues to Landa's worldwide teams to ensure optimal and effective treatment of customer issues
    • Harness technical knowledge of the technical aspects of the presses, to maximize both press production and productivity

    REQUIREMENTS

    • 2+ years of experience in product support in the graphic arts industry for digital printers or offset presses
    • Experience in inkjet systems - an advantage
    • End to end, highly-skilled technical capabilities and strong troubleshooting skills
    • Residence in the United States
    • Willingness to extensive travel (~25%) to customers' sites and ready to relocate
    • Valid driving license
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