Client Manager, Industry Insights - Chicago - NielsenIQ

NielsenIQ Chicago

1 week ago

Description

Client Manager Job Description

We are seeking a Client Manager to join our Client Insights team at NIQ. The ideal candidate will be responsible for working closely with clients to deliver analysis and insights that support informed business decisions.

This is a client-facing position requiring on-site presence in Chicago on a weekly basis.

Key Responsibilities:

Work as a master of proprietary NIQ tools and metrics to help solve clients' business questions.
Collaborate with CS Consultants to transform customer experience.
Develop analytical outlines that leverage multiple NIQ solutions into a cohesive story during briefing sessions.
Simplify and visualize data, translating numbers into a compelling story for clients with insightful callouts and actionable recommendations.
Prepare and present insights/recommendations at the Academy Silver graduate level, utilizing SCQA and AP efficiently.
Drive customer satisfaction through analyses and delivery of relevant and impactful insights.
Identify revenue leads independently and partner with AD to convert them into revenue opportunities.
Execute strongly based on the Service Model.
Take initiative to remove roadblocks when they arise.
Lead by example, guide, and coach junior members.
Champion an initiative within the business unit and provide guidance to peers in that specific area, accountable for delivering according to KPIs.
Lead Thought Leadership Projects.
Ensure client briefings are received as per the briefing form with all areas filled, asking questions to probe and understand the real issue, guiding and supporting juniors on the same.

Qualifications:

2-5 years industry experience in the CPG industry and/or related sales, category management, market research.
Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
Proficiency in pulling, analyzing, and incorporating all NIQ data sources relevant to the client - i.e., RMS, Homescan, Omni, Spectra, etc.
Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks to drive usage.
Ability to coach others in data analyses and working with NIQ tools.
A curious person who likes building stories based on data to answer questions.
Strong analytical mind and excellent numerical skills.
Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
Excellent command of both written and spoken English.
Digital savvy and fast learner of concepts/tools/analyses.
Masters's degree a plus.

Benefits:

Comprehensive healthcare plan (medical, Rx, dental, and vision).
Flexible spending accounts and Health Savings Account (including company contributions).
Life and AD&D insurance.
401(k) retirement plan including company matching contributions.
Disability insurance.
Tuition Reimbursement.
Discretionary paid time off program and 11 paid holidays.

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

Estimated Salary: $80,000 - $110,000 per year depending on experience and qualifications.

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