District Manager - Indianapolis, United States - CorVel
Description
** District Manager**
**Job Category****:** Administrative (Field) **Requisition Number****:** DISTR005715 Showing 1 location **Job Details**
**Description**
**JOB SUMMARY:**
Responsible for the overall satisfaction of the customer experience, the overall operational and technical functions with assigned office(s) with up to 50 full-time associates (subject to change), possibly including an office that has a Branch Manager or Supervisor resident; ensure compliance with company best practice standards; ensure consistent delivery of CorVels quality services; responsible for the staffing and training needs of the office(s), profit margins, long-term growth and budget preparation on an annual basis.
**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:**
Responsible for overall operational performance of assigned office(s)/locations, including but not limited to: recruiting, hiring, associate performance, quality of service provided, customer satisfaction and results.
Set branch objectives, establish policy and procedures to assure compliance to best practices, state regulations and client service requirements.
Monitor and improve efficiency of office operations
Assist with sales calls and service expansion on potential and existing customer(s)
Responsible for management and dashboard reports
Evaluate and recommend continuing professional education of office personnel
Ensure adherence to company policies
Lead by example provide support, guidance, leadership and motivation to promote maximum performance and protect operations by keeping sensitive information confidential
Function as an exemplary local corporate neighbor/partner
Requires regular and consistent attendance.
Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).
Must be able to travel overnight to attend meetings.
Additional duties as required
**KNOWLEDGE & SKILLS:**
Ability to write and speak clearly, easily communicating complex ideas across multiple platforms.
Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation.
Excellent leadership, management and motivational skills and ability to coach team members to maximum performance
Effective quantitative, analytical and interpretive skills
Strong knowledge of job-related functions of subordinates
Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
Ability to work independently, as well as in a team environment
Strong interpersonal, time management, organizational and analytical skills.
Great attention to detail, and results focused
**EDUCATION/EXPERIENCE:**
Bachelors degree or equivalent.
Licenses as required
3 years supervisory experience required
Professional certification(s) related to workers compensation or managed care organization would be advantageous
Management experience in local territory preferred
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 3500 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
**CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.**
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