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Library Desk Clerk - Oak Creek, United States - City of Oak Creek, WI
1 week ago
Description
Salary: $17.00 HourlyLocation : Oak Creek, WI
Job Type: Casual Part Time:less than 1200 hrs/yr-No Benefits
Job Number:
Department: Library
Opening Date: 05/01/2024
Closing Date: 5/8/2024 4:00 PM Central
Summary Description
Located along the western shore of Lake Michigan, Oak Creek is in the midst of a development boom and is one of the fastest growing cities in southeastern Wisconsin. In two decades, the City's population grew over 25 percent, and substantial growth and development is projected into the future. Adding vibrancy and a sense of place to the community, the City's Drexel Town Square features a modern mixed-use development anchored by a civic center plaza, City Hall, and Library facility. The City's elected leadership strategically invests in Oak Creek's future as demonstrated projects already underway.
The Library Desk Clerk provides customer service to library patrons, performs clerical work relating to the public services, and assists in other support tasks as assigned. The current work schedule is Wednesday 1:45-8:15 pm, Thursday 8:30am -3pm, Friday 8:45am-5:15pm/9:45am-6:15pm, Saturday 8:15am-4:15pm (Friday and Saturday shifts are on a rotation). These hours may change to suit the needs of the library.
Duties, Functions and Supervision/Accountability
Provide high quality customer service to patrons in a confidential manner via various communication methods, and a focus on circulation, technology and readers' advisory.
Perform functions related to the circulation of library materials such as check library materials in/out, library card registration, curbside service delivery, alphabetical and Dewey Decimal System sorting, collect fines and fees, and shelve library materials.
Answer basic reference questions and refer more detailed inquires to professional staff.
Participate in the maintenance of the library collection and inventory such as making minor repairs to library materials and equipment and bringing non-working or poor condition items to the attention of appropriate staff.
Receive and process all incoming/outgoing mail, parcels and shipments.
Complete opening and closing procedures as directed.
Plan, prioritize, and organize workloads and assignments.
Qualifications
High school diploma or equivalent required.
Three (3) or more year's customer service experience preferred.
Strong customer service and communication skills required, preferably in a public library setting
Special Conditions of Work
To view the complete job description for this position, please visit
No benefits are available to employees in this classification.
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The regular schedule of this position is: Wednesday: 1:45-8:15, Thursday: 8:30-3, Friday: 8:45-5:15/9:45-6:15, Saturday: 8:15-4:15 (Friday and Saturday shifts are on a rotation). Days and hours of the schedule may be altered to suit the needs of the library. Are you available to work this schedule, year-round?
Do you have any extracurricular/community involvement activities that may conflict with the stated hours of this position, at any point throughout the year? If "yes", please explain the possible conflict.
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Is the starting salary shown in this posting acceptable to you?
Are you physically capable of moving up to 50 pounds and occasionally lifting or moving up to 50 pounds safely; with or without a reasonable accommodation?
Are you physically capable of pushing and pulling objects weighing pounds on wheels, with or without a reasonable accommodation?
Describe your experience working in libraries.
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Describe your professional customer service experience.
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Describe how you approach using new technologies.
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Describe an ideal work-team.
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When would you be able to begin employment? (Example: need to give current employer two week notice, or provide a specific date).
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AUTHORIZATION FOR RELEASE OF INFORMATION:By indicating yes belowI certify that the answers given by me to the foregoing questions, statements &/or attached questionnaire are true & correct to the best of my knowledge & without misrepresentations or omissions of any kind. I further understand that the making of any false or misleading statement or willful omission on the Application for Employment, or any other document, may be used to deny me employment, or if employed, used for discipline, up to & including termination. I agree that the City of Oak Creek shall not be held liable to any respect if my employment is terminated because of false statements, answers, or omissions made by me on this Application for Employment or any other document.I hereby empower an employee of the City of Oak Creek, WI or other authorized representative bearing this release to, within one year of its date, obtain information & records pertaining to me & to investigate any of the information included in this application & any or all information from Municipal, State or Federal law enforcement agencies. I also authorize the companies, schools, governmental agencies or persons named above to give any information, transcripts, records, or documents requested regarding my work experience, educational background, conviction record, character or qualifications, personal or otherwise. I hereby release the City of Oak Creek as well as those companies, schools, governmental agencies or persons from all liability for any damage that may result from the furnishing to & receiving of this information by the City of Oak Creek. In addition, I recognize that a copy of this authorization and release is as valid as the original and should be considered as such.I understand that if employed, I must furnish documents to verify my identity & eligibility for employment in the United States in accordance with the Immigration Reform and Control Act of 1986.I agree to conform to the rules.
