Night Auditor - Cortland, United States - Red Roof Inn

Red Roof Inn Cortland, United States

2 weeks ago

Description

Job Description

Job Title:
Night Auditor

The Night Auditor is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks.

This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.

Duties and Responsibilities

Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
Maintain confidentiality of guest information and pertinent hotel data.
Perform daily cash count; prepare bank deposit and review of audit packages.
Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
Comply with all OSHA standards.
Provide special services for guests upon request.
Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
Performs other duties as assigned.

Qualifications

1-2 years in a previous customer service position preferred.
Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
Basic English communication (verbal and written) skills are required.
May be required to work nights, weekends, and/or holidays.

Working Conditions

Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.

The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.

The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Required qualifications:

Legally authorized to work in the United States

Preferred qualifications:

17 years or older
Able to comfortably lift 50 lbs

Night Auditor

2 weeks ago

MCR Hotels Elizabeth, United States

· Night Auditor · 1000 Spring St, Elizabeth, NJ 07201, USA · Req #6079 · Friday, May 3, 2024 · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). ...
Night Auditor

2 weeks ago

MCR Hotels Elizabeth, United States

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). · ESSENTIAL FUNCTIONS: · Primary responsibilities include registering guests, making reservation ...
Night Auditor

2 weeks ago

PM Hotel Group Fairfield, United States

And the Daily Restaurant Summary. - Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. - Answer guests' questions about the hotel services and amenities. Wher Night Auditor, Auditor, Accou ...
Night Auditor

2 weeks ago

Holiday Inn Express JC Jersey City, United States

Job Description · Job DescriptionNight Auditor · Our hotels never sleep. So, were looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shift ...
Night Auditor

4 days ago

Holiday Inn Jersey City, United States

Holiday Inn - JobID: [Front Desk Agent / Reservations Agent] As a Night Auditor at Holiday Inn, you'll: Balance and audit for accuracy room revenue, food and beverage revenue, cashiers reports, and guest and house accounts and telephone and movie revenue; Assist in the preparatio ...
Night Auditor

3 weeks ago

PM Hotel Group Fairfield, United States

What You'll Do: · Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. · Some of ...
Night Auditor

2 weeks ago

PM Hotel Group Fairfield, United States Part time

What You'll Do: · Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. · Some of yo ...
Night Auditor

4 days ago

Real Hospitiality Group New York, United States Full time

Purpose for the Position · :The Night Auditor / Front Office Agent will close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephone ...
Night Auditor

4 weeks ago

Shaner Hotel Group, Inc. Jacksonville Beach, United States

The Hotel Night Auditor is responsible for balancing the revenue and expense transactions that occurred during the day. The auditor will conduct all steps in the computer / night audit system to close the current business day and open the new busines Night Auditor, Auditor, Suite ...
Night Auditor

4 weeks ago

Sonesta International Hotels Corporation Whippany, United States Full time

Job Description Summary · The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for co ...
Night Auditor

1 day ago

Marriott Vacations Worldwide Mountainside, United States

Hourly Rate: $23.00 · Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforge ...
Night Auditor

2 weeks ago

Shaner Hotel Group Jacksonville Beach, United States

Job DescriptionBe available to work a flexible schedule, including weekends, holidays, and overnight hours. · Handle guest complaints ensuring guest satisfaction. · Process all check-ins and check-outs according to established hotel requirements. · Adhere to payment, cash handlin ...
Night Auditor

1 day ago

Aimbridge Hospitality New York, United States

$20.00/ HRFULL-TIME 11 PM-7 AMWEEKENDS NEEDED The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibi Night Auditor, Auditor, Hospi ...
Night Auditor

2 weeks ago

Marriott International, Inc Westboro, United States

Additional Information Overnight Shift, Part Time $17.50/hour · Job Number · Job Category Finance & Accounting · Location Courtyard Lincroft Red Bank, 245 Half Mile Road, Red Bank, New Jersey, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · ...
Hotel Night Auditor

2 weeks ago

Loves Travel Stops & Country Store Hudson, United States

Req ID: 437372 · Address: 301 E Bison Highway Hudson, CO, 80642 · Welcome to Love's · Where People are the Heart of Our Success · Hotel Night Auditor · Night Auditors are key in ensuring a profitable and well-operated business. The Night Auditor will conduct all nightly audit-r ...
Night Auditor

2 weeks ago

Hersha Hospitality Management, LP New York, United States

Overview · Opportunity: Night Auditor · Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. · Your Growth Path · Front Office Supervisor/Accounts Payable or Receiva ...
Hotel Night Auditor

3 weeks ago

Houser Creek Hospitality, LLC Union City, United States

Job Description · Job DescriptionOur property is growing rapidly and we are looking for a Night Auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience We provide the tools and training to bolster your hospital ...
Night Auditor

3 weeks ago

The Briad Group Bridgewater, NJ, United States

Night Auditor / Overnight Front Desk Agent · AC Hotel by Marriott Bridgewater, NJ · Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Night Auditor / Reception Agent brings to life the brand's core values in all aspects of the ...
Night Auditor

4 weeks ago

Hilton Elizabeth, United States

A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability\. · **What will I be doing?** · As Night Auditor, you would ...
Night Auditor

3 weeks ago

The Briad Group Dover, United States

Night Auditor / Overnight Front Desk Agent · TownePlace Suites by Marriott · Dover / Rockaway, NJ · Summary of Position · First impressions mean everything What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Fr ...