Associate Solutions Engineer - Austin, United States - Miro Group

Description

We are looking for founding members of the Commercial Solutions Engineering team at Miro.

The team's mission is to be customer-facing technical leaders who represent the Miro brand by articulating business value and applying thought and practical leadership to drive solution wins for our customers.

About the Role

In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product expert.

You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers' needs.

What you'll do

Partner with Account Executives to understand customer's current challenges, requirements, and business objectives
Present weekly demo webinars and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience
Lead Proof of Concepts where necessary to help customers validate technical requirements
Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, and platform)
Communicate customer needs and product feedback to Miro's product management, engineering, marketing, and sales teams

What you'll need
0-2 years experience in technical or customer-facing role
Excellent written and verbal communication skills with an interest in delivering compelling presentations and demonstrations
Ability to simplify technical concepts for non-technical audiences
Strong critical thinking and problem-solving skills
Desire to continuously improve and seek feedback
Ability to prioritize and learn fast and adapt to a constantly evolving product
Understanding of value selling
Nice to have — knowledge or experience working with Miro or other SaaS enterprise collaboration or content management tools. Familiarity with REST APIs/Web SDK. Technical degree or applicable certifications (software development, pre-sales academy, agile, AD/SSO)

What's in it for you

401k matching + Competitive equity package
Excellent Medical, Dental and Vision health benefits
Fertility & Family Forming Benefits
Flexible time off
Lunch, snacks and drinks provided in the office
Wellbeing benefit and WFH equipment allowance
Annual learning and development allowance to grow your skills and career
Up to $2,000 of charitable donation matches each year
About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing.

The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble.

Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment.

We strive to play as a team to win the world and create a better version of ourselves every day.

If this sounds like something that excites you, we want to hear from you
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.

Miro's mission —

Empower teams to create the next big thing

— is how we think about our product, people, and culture.

We believe that creating big things requires diverse and inclusive teams.

Diversity

invites all talent with different demography, identities and styles

to step in

, and

inclusion

invites them to step

closer together.

Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Resume/CV
Resume/CV
Attach

File types:
pdf, doc, docx, txt, rtf

File size:
max 4MB

Cover Letter
Attach

File types:
pdf, doc, docx, txt, rtf

File size:
max 4MB

LinkedIn Profile
Website
Do you currently reside in Austin, Texas?
By submitting my application I agree that my data is being stored and processed.
Job ID
A 30-min interview to discuss the role, background and experience, and learn more about your motivation to join Miro.

• Hiring Manager

The hiring manager (usually your future manager) will meet to discuss your experience and fit for the role.

• Skill Assesment

An interactive presentation to see your skills in action, based around a particular case study or business problem.

• Meet the Team

Meet with a variety of Mironeers to get a feel for what it's like to work together, and learn more about Miro's culture.

Meet a member of the leadership team to discuss Miro's company values and share your vision for success at Miro.

#J-18808-Ljbffr