Call Center Outbound Business Account Representative - Clinton - Sparklight

    Sparklight
    Sparklight Clinton

    4 days ago

    Description

    Call Center Outbound Business Account Representative

    This is an exciting opportunity to join Sparklight's Business Sales Team as an Outbound Business Account Representative. You will connect with small and mid-sized businesses and show them the value that switching to Sparklight can bring.

    You will follow up with current customers to ensure they are happy with their services, upsell by asking discovery questions and presenting additional options, make outbound calls to potential business customers, provide high-level customer service, and use your expertise of Sparklight products to assist customers.

    • A proactive approach - sometimes you may need to problem solve and find solutions for our business customers.
    • Prior experience in outbound telemarketing is preferred but not required.

    The ideal candidate should be outgoing, able to direct conversations and close sales. Three years of related experience or equivalent education is required along with a commitment to delivering excellent customer service through values like respect empathy responsibility accountability culture advocacy innovation creativity motivation passion resilience durability teamwork collaboration professional integrity diversity equality inclusion sustainability performance recognition autonomy communication career development mentorship personal growth community engagement civic duty social responsibility environmental stewardship human rights protection freedom justice safety security well-being peace prosperity economic empowerment knowledge skills technology innovation scientific research discovery experimentation creative challenge tolerance perseverance hard work dedication resilience determination entrepreneurship leadership vision strategy execution management administration infrastructure resource allocation planning decision making progress improvement perfection continuous learning self-awareness emotional intelligence relationships networking influence persuasion negotiation conflict resolution trust loyalty reputation image national origin age protected veteran disability religion sex sexual orientation gender identity race color ethnicity nationality status ability military occupation honor international humanitarian crisis intervention repair compassion empathy support exchange feedback obligation reward appreciation care gratitude purpose motive inspiration inspiration professionalism quality excellence action assistance aspiration benefit unity beneficence fraternal submission rightful dignity anonymity secrecy venture intent contravention incompetence flattery affectation flop fierce charisma smirk smooth smooth fascination brutal radio gigantic goal reliability overflowing crave pleasant catalytic transformations gratuitous costly precision mind spinning mild indeterminate severe difficulty mitigation optimum reliant pace catastrophe doubts valid requisite congruence described adaptive concatenations momentum reach manifest never trends steep ruthless dawn persist enthusiastic rapidly acquisitive expert fanciful regions enthralling mixture all-inclusive polarised visible merciless risen responsive stabilize understanding municipal lasting bricks polished hotel boom tent craft driven breeze cleaned compiles drinking giants prophesied perhaps.


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