IT Support Technician - Stoughton, United States - Eastridge

Description

Job Description

Eastridge Workforce Solutions is a leading provider of workforce management solutions, dedicated to connecting skilled professionals with rewarding opportunities. Eastridge Workforce Solutions is currently seeking an experienced IT Support Technician for our esteemed client, a leading manufacturer of aluminum solar panel frames. Interested candidates are encouraged to apply today for immediate consideration.

Job Responsibilities:

• Maintain IT systems across two factories, focusing on network infrastructure, workstation hardware and software, as well as ERP systems.
• Setup and maintain various hardware components including network devices (routers, switches), workstations, phones, cameras, and alarm systems.
• Install and maintain software applications such as Microsoft Office365, Microsoft Dynamics GP, Salespad, Panatrack, and PDF software.
• Act as the first line of investigation, troubleshooting, and resolution for incidents and problems.
• Provide support to company users in utilizing applications such as Microsoft Office 365, including Word, Excel, Outlook, web browsers, and SharePoint, both on cloud and local machines.
• Maintain machinery involved in the production of solar frames.
• Proficient in Cisco Meraki Firewall Security and Kaspersky antivirus systems.
• Possess strong knowledge of enterprise multi-site branch office connectivity through VPN.
• Perform daily system monitoring tasks including verifying hardware and server integrity, reviewing system logs, and ensuring completion of scheduled jobs such as Veeam backups.

Qualifications:

• Minimum of two years of relevant experience in IT network, hardware, and software support administration.
• Experience in managing network infrastructure, Windows workstations, and servers.
• Proficiency in working across multiple locations, including offices and warehouses, utilizing VPN technology.
• Experience in providing IT training and on-site support to employees and customers.
• Ability to configure, deploy, and troubleshoot LAN/WAN networking solutions, firewalls, routers, switches, Office 365, and Kaspersky antivirus.
• Familiarity with Microsoft Dynamics GP, Salespad, and Panatrack.
• Fluency in English, both oral and written. Fluency in French, Spanish, and Chinese is preferred but not required.

Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds.

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