Team Leader, Design - Richmond - Crate & Barrel

    Crate & Barrel
    Crate & Barrel Richmond

    2 hours ago

    Description
    Driven and customer-focused, the Team Leader – Design Services & Trade leads daily operations of the design and trade business while coaching the team to deliver exceptional service and achieve sales goals. Reporting to the Assistant Store Leader – Design & Trade, you drive the in-store customer experience through customer acquisition and retention initiatives, including CBHCC, clienteling, and design service appointments. You oversee the design desk operations—managing sales aids, supplies, mobile sales technology, and brand presentation—while partnering with the Design Coordinator on appointment management and sales aid replenishment. As a mentor and collaborator, you empower your team, support business development through Trade, Business Sales, and pipeline management, and act on store KPIs to maximize sales and design services performance.

    A day in the life as a Team Leader, Design & Trade...

    Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
    • Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader

    • Coach associates on exceptional performance and maintain a strong visible presence in the department/work area

    • In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth

    • Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader

    • Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable

    • Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide

    • Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)

    • Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance

    • Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

    What you'll bring to the table...

    • Strong communication and interpersonal skills

    • Excellent organizational and time management skills

    • Strong problem solving skills

    • Demonstrated ability to execute and drive results

    • Strong delegation skills

    • Data entry skills

    • Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed. xhuatnn

    • Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed.

    We'd love to hear from you if you have...

    • 1+ years customer service or retail leadership experience

    • Experience with Microsoft Office, Google applications, computer systems and tablet devices 

    • Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends


  • Work in company

    Team Leader, Design

    Crate & Barrel

    Team Leader, Design · The Team Leader - Design Services & Trade leads daily operations of the design and trade business while coaching the team to deliver exceptional service and achieve sales goals. · Lead designated team and manage associate workload as determined in partnershi ...

    San Francisco Permanent

    3 days ago

  • Work in company

    Team Leader, Design

    Crate & Barrel

    Driven and customer-focused, the Team Leader – Design Services & Trade leads daily operations of the design and trade business while coaching the team to deliver exceptional service and achieve sales goals. Reporting to the Assistant Store Leader – Design & Trade, you drive the i ...

    Richmond

    10 hours ago

  • Work in company

    Team Leader, Design

    Only for registered members

    We're looking for a driven professional with an inclusive mindset to join our team as a Team Leader, Design & Trade. · We inspire purpose-filled living that brings joy to the modern home. ...

    Richmond

    1 month ago

  • Work in company

    Virginia Transportation Engineering Design Leader

    Only for registered members

    · Kleinfelder is committed to a people-first culture and technical excellence. · The company seeks a Virginia Transportation Engineering Design Leader to join the Mid-Atlantic Team. · ...

    Richmond, VA

    1 day ago

  • Work in company

    Virginia Transportation Engineering Design Leader

    Only for registered members

    Take Your Design Career to the Next Level · Kleinfelder is committed to a people-first culture and technical excellence. · The company seeks a Transportation Engineering Design Leader for its Mid-Atlantic Team. · ...

    Richmond

    1 day ago

  • Work in company

    Design & Trade Operations Manager (RICHMOND)

    Crate & Barrel

    Driven and customer-focused, the Team Leader – Design Services & Trade leads daily operations of the design and trade business while coaching the team to deliver exceptional service and achieve sales goals. Reporting to the Assistant Store Leader – Design & Trade, you drive the i ...

    Richmond

    10 hours ago

  • Work in company

    Design Director

    Only for registered members

    We are seeking a visionary Design Director to lead our interior design practice. · The ideal candidate will have a deep understanding of design principles and a proven track record of delivering exceptional results that resonate with project stakeholders. · ...

    Richmond, VA

    1 week ago

  • Work in company

    Higher Education Team Leader

    Only for registered members

    We seek a professional with passion and expertise in the design of Higher Education facilities to join our Richmond office as a Higher Education Team Leader. · The primary role is to be a Practice/Team builder with a focus on leveraging our recently-established, SWaM certified, V ...

    Richmond, VA, US

    1 week ago

  • Work in company

    Director, Learning Experience Design

    Only for registered members

    We are seeking a visionary leader for our new Learning Experience Design organization. As the Director of Learning Experience Design, you will lead a team responsible for designing and delivering enterprise-wide learning experiences across Capital One. · ...

    Richmond, VA

    1 month ago

  • Work in company

    Jr. Email Designer

    Only for registered members

    A leader in the financial services industry is hiring an Jr. Email Designer/Developer in Richmond , VA for a full-time position. · HTML coding and development for Email using responsive design and email coding best practicesProduce clean, technically accurate filesPartner with in ...

    Richmond, VA

    1 month ago

  • Work in company

    Email Designer/Developer

    Only for registered members

    A leader in the financial services industry is hiring an HTML Email Designer/Developer in Richmond, VA for a full-time position. · ...

    Richmond, VA

    2 weeks ago

  • Work in company

    Security Operations Manager

    United Network for Organ Sharing

    · Position Description · UNOS is seeking a highly technical senior information security professional to lead our security operations team and serve as the enterprise Information Security Architect. This manager-level role reports to the Assistant Director of Information Security ...

    Richmond $65,000 - $120,000 (USD) per year

    20 hours ago

  • Work in company

    Bridge Engineer

    Only for registered members

    This is an excellent career opportunity for an experienced motivated Bridge Project Engineer who thrives in a collaborative team environment The role highlights a customer-focused mindset and a passion for delivering exceptional quality and results on every project A flexible/hyb ...

    Richmond, VA

    1 month ago

  • Work in company

    Senior Manager, Learning

    Only for registered members

    The Senior Manager of Learning & Development is responsible for translating business strategy into an enterprise learning agenda. · ...

    Richmond, VA

    1 month ago

  • Work in company

    Trade Consultant

    Only for registered members

    RH at its core is about taste, · and we believe the idea of scaling taste is large and far reaching. · The RH brand attracts the best designers, artisans, manufacturers · and talent in our industry, · scaling and rendering their work more valuable across our integrated platform, ...

    Richmond, VA, United States

    1 week ago

  • Work in company

    Internal Medicine Physician

    HealthPlus Staffing

    This position involves working as a Medical Director in Primary Care, with 80% clinical responsibilities and 20% administration. The ideal candidate should be board certified in FM or IM. · ...

    Richmond $65,000 - $120,000 (USD) per year

    18 hours ago

  • Work in company

    Sr. Project Manager

    Only for registered members

    We are seeking a licensed Architect with 15+ years of experience to serve as a Senior Project Manager for K–12 and higher education architectural projects. · ...

    Richmond, VA

    4 weeks ago

  • Work in company

    Director, Talent Management

    Only for registered members

    The Director of Talent Management serves as a strategic enterprise leader responsible for designing and operationalizing a world-class talent strategy that builds organizational capability, · Bachelor's degree in Human Resources,Business Administration,Organizational Development ...

    Richmond, VA

    1 month ago

  • Work in company

    Registered Nurse

    VCU Health

    Children's Hospital of Richmond at VCU (CHoR) is seeking an experienced and visionary Nurse Manager II to lead the launch of Acute Care Pediatrics 11, a brand-new pediatric unit scheduled to open in January 2027. This is a rare opportunity for a nursing leader to staff and lead a ...

    Richmond

    1 week ago

  • Work in company

    Enterprise Architect- Infrastructure

    Only for registered members

    The Enterprise Architect is a strategic leader responsible for aligning technology solutions with business strategies and objectives. · This role involves designing, architecting, and creating roadmaps for technologies to ensure they support the overall IT and business strategy. ...

    Richmond, VA

    1 day ago

Jobs
>
Richmond