Customs Brokerage Supervisor - Chicago, IL

Only for registered members Chicago, IL, United States

6 days ago

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Job summary

Supervise train and coach Entry-Writing/CHB staff Assign accounts and distribute workload across the team Measure performance of staff and address any emerging issues Support local branch Import Transportation teams with brokerage requirements Troubleshoot freight issues with US Customs and other government agencies Enhance department performance in collaboration with the Customs Brokerage Manager Complete Entry work and audit files for accuracy as needed Oversee billing processes and monitor dwell time for all files Improve procedures and streamline the Entry department workflow On-board new clients according to sales or client-specific SOPs Verify accuracy of US Customs information on all documentation Execute projects provide support as assigned by management


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