Account Manager - Auburn Hills, United States - Freudenberg Group

Description

Empowering people, creating technology.

Responsibilities:

• Main point of contact to the customer for commercial topics and oversight of application engineering needs
• Manage, with a focus of continuous improvement, current customer relationships to ensure alignment with key customer contacts (R&D, Quality, Engineering, Purchasing, etc.) and customer satisfaction
• Develop sales strategy,with strong knowledge of FBPS strengths/advantage, to expand current customer opportunities and penetrate target market segments
• Initiation of VA/VE initiatives for cost reduction while engaging the support of customer
• Understands and is sensitive to the competitive landscape, knows FBPS's competitors' strength and weaknesses
• Effectively communicate market trends and customer direction back to the organization.
• Create a strong working relationship with internal groups (Customer Service, Engineering, Quality, Production, Supply Chain, Service, PMO)
• Work closely with Program Management to drive timing with focus on customer requirements
• Comprehensive knowledge of Battery Market in target segments to help shape future product offerings
• Provide support to Product Marketing to develop, update and maintain technical marketing material while providing input on key trade show presence.
• Facilitates customer implementation of product change notifications (PCNs)
• Capable of converting customer requirements and challenges into FBPS solutions.
• Working knowledge of different battery chemistries and value propositions associated with each.
• Close collaboration with Customer Service sharing purchase orders, delivery planning, RMA's, etc.
• Primary point of contact for customer for project status

Qualifications:

• Minimum bachelor's degree in Engineering or equivalent
• Experience in the commercial truck market a plus
• Minimum of 5 years experience in Sales
• Prior track record of achievement in positions with significant responsibility
• Li-ion battery experience a plus
• Willing to travel as necessary to be successful both in US and International

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Battery Power Systems LLC