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Support Specialist - New Castle, United States - Dexian
Description
Job Title: Support Specialist
Location: New Castle, DE (Hybrid)
Duration: 12 Months
Requirements:
Provide Level 2 support for up to 15 different applications on Unix/Linux or Wintel platforms.
Work as part of a 24x7 global team, primarily covering the shift from 11:30 AM to 8:30 PM EST, with occasional weekend shifts.
Conduct server monitoring and log checks for errors, promptly addressing any issues that arise.
Collaborate with Database System Administrators to troubleshoot and resolve issues.
Engage with clients to understand and address their needs effectively.
Implement and maintain automation scripts using Shell/PowerShell scripting.
Assist in the deployment and management of TLS certificates and PKI technology.
Participate in on-call rotations and incident management processes.
Requirements:
Proficiency in either Windows or Linux server environments.
Strong scripting skills in Shell/PowerShell, with experience in SQL or equivalent.
Familiarity with Monitoring or Automation Tools such as Tivoli, Sensu, Autosys, ServiceNow, or AppDynamics.
Knowledge of TLS certificates, PKI Technology, and security best practices.
Understanding of Webservices, Webservers, Application servers, and Network Protocols.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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