Cook - Winston-Salem, United States - Razzoo's Cajun Cafe

Description

Position Overview:
Fulfills food order tickets by preparing, seasoning, and cooking complex menu items, including soups, sauces, vegetables, meats and desserts.


Licensing Requirements:
Food Safety Handling Certification

Essential Skills/Experience

Integrity must protect the Companys assets
Guest Service Orientation anticipating guests needs and consistently following Razzoos Steps of Service
Active Listening giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times
Speaking talking to others, i.e., managers, co-workers, guests, to convey information effectively
Social Perceptiveness being aware of others behavior and reactions and understanding why they react as they do
Critical Thinking using logic and reasoning to identify the needs of a given situation
Reading Comprehension understanding written communications and documents
Arithmetic utilizing basic math skills relative to position requirements, i.e., recipe preparation
Problem Sensitivity the ability to tell when something is wrong or is likely to go wrong, and recognize when to bring to the attention of the Manager on Duty
Memorization the ability to remember information, ie., Company standards and procedures, Steps of Service, menu, and food recipes
Time Sharing the ability to shift back and forth between two or more activities or sources of information
Team Oriented actively demonstrating teamwork at all times, i.e., establishing and maintaining constructive and cooperative working relationships with team members and participating in a team oriented environment
Safety Focused ability to adhere to Company safety standards at all times
Work Schedule ability to work agreed-upon schedule which may include evenings, weekends and holidays; and to be at work on time


Essential Characteristics:
Self-directed ability to work well with little or no supervision
Sense of urgency
Organized, detail oriented; recognizes errors quickly
Positive attitude and professional demeanor
Guest focused and solution-driven
Multi-tasker
Team oriented
Communicator clear written and oral skills
Safety conscious follows all safety and sanitation policies
Professional image - Neat, clean, pressed
Dependable consistently works agreed upon schedule and gets to work on time

Essential Duties And Responsibilities

Take direction from Manager on Duty
Comply with all applicable federal, state , and local statutes as well as Razzoos policies and procedures
Always follow recipes as they are presented and have recipes out when making them
Follow line procedures never taking shortcuts to shorten procedure
Utilize scales and measuring tools when portioning food and completing recipes
Have the urgency to prepare food items to achieve Razzoos stated cook times
Attack (sense of urgency) food tickets at all times of day. Attack first ticket with consistent urgency
Commit to preparing plates in consistent arrangement, clean rims, and with deli paper pointed up
Properly garnish every plate
Follow Cook To Order philosophy meaning we do not pre-cook food items, especially side items like bread and french fries
Follow proper food thawing procedures
Properly cover, label, date, and rotate all food items
Properly ice down food items as required
Manually and safely clean knives, not leaving them in the dish area to be cleaned
Adhere to all safety, sanitation and food-handling rules and guidelines
Maintain a clean and organized kitchen
Properly handle all food items while maintaining a sanitized kitchen by following proper sanitation procedures
Follow proper knife handling procedures using cutting gloves where appropriate
Utilize rubber gloves when handling food or disposing of trash
Follow prep sheets as completed by managers
Manage line food levels appropriate to the level of business
Clean and sanitizes station and checks in with manager before leaving
Commit to safe working environment reporting any unsafe procedures or conditions to manager
Utilize chemicals as described in OSHA MSDS book
Handle all kitchen equipment safely being considerate of others around him/her
Operate dishwashing machine as necessary, appropriately loading dishes, glassware, flatware, pots and pans into dishwashing machine and maintaining accurate levels of chemicals
Empty trash cans using appropriate safety and sanitation measures
Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
Comply with all applicable federal, state and local statutes as well as Razzoos policies and procedures
Perform additional responsibilities as requested by a manager at any time


Physical Demands:
Must be able to bend, stoop, lift and carry items (ice, plates, trash, etc.) up to 50 lbs.
Move about the kitchen areas quickly and carefully
Stand/walk during entire shift
Climb ladder when reaching for items that are on upper shelves
Ability to hear with accuracy over loud background noise
20/20 Near Vision, with correction the ability to see details at close range (within a few feet of the observer)
Manual Dexterity the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects


Working Conditions:
Fast-pace environment
Exposed to varying temperatures, hot (ovens, stoves) and cold (walk-ins)
Gas stoves, ovens, cooking oils, broilers
Receiving several food orders at the same time
Background noise, i.e., employees speaking simultaneously, kitchen equipment
Handling hot pans, knives and breakable dishes
Confined work space