Office Manager - Omaha - The Maids

    The Maids
    The Maids Omaha

    1 day ago

    $48,000 - $78,000 (USD) per year *
    Description
    Office Manager - The Maids of Omaha
    Make a difference every day - for your team and your customers.

    Are you a highly organized, people-centered professional who thrives in a fast-paced, hands-on environment? The Maids of Omaha - a family-owned local business serving the community for over 45 years - is seeking a dependable, proactive Office Manager to help lead our day-to-day operations and keep everything running smoothly.

    This is a dynamic role that requires wearing many hats: scheduling, customer service, HR coordination, and operational oversight.

    You'll be the hub between our office, our cleaning teams, and our clients - making sure everyone feels supported and things get done right.

    Key Responsibilities
    Operations


    • Plan, direct, and coordinate the daily schedule of cleaning teams.
    • Create efficient routes and schedules based on customer needs, workload, and employee availability.
    • Monitor day-to-day activity and proactively solve issues as they arise.
    • Provide warm, responsive customer service and ensure satisfaction.
    • Answer phones and respond promptly to inquiries.
    Administration


    • Manage invoicing, accounts payable, and accounts receivable.
    • Enter daily results and updates into company systems.
    • Support owner/management with reporting and record-keeping.
    Human Resources


    • Coordinate recruiting, screening, and onboarding of new employees.
    • Maintain accurate employee records and ensure compliance with company policies.
    • Assist with payroll data entry and HR documentation.
    • Help foster a positive, team-oriented work culture consistent with The Maids' values.
    Customer & Sales Support


    • Communicate with customers about services, schedules, and availability.
    • Assist with marketing and outreach efforts (email, phone, digital, or print).
    Qualifications


    • Bachelor's degree or equivalent experience preferred.
    • 3+ years of office or operations management experience, ideally in a service-based business.
    • Excellent communication and interpersonal skills - professional, tactful, and empathetic.
    • Strong organizational and multitasking abilities; comfortable managing constant movement and change.
    • Solid computer skills, including MS Office Suite and general data entry systems.
    • Bilingual English/Spanish a strong plus.
    • Valid driver's license required.
    Why The Maids
    The Maids of Omaha has been family owned and operated since 1979.

    We take pride in our long-term employees and loyal customer base - many of our team members have been with us for over a decade.

    We believe that great customer service starts with a supportive, respectful workplace.
    * This salary range is an estimation made by beBee
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