Security Command Center Operations Specialist - Azusa
2 weeks ago

Job Summary
This role blends customer service excellence with security operations. You will manage a high volume of inbound and outbound communications, provide calm and professional support during routine and emergency situations, and deliver timely accurate information to employees security personnel vendors emergency responders and members of the public.Providing reliable respectful solution oriented service is central to success in this position.- Serve as the primary customer service contact for high volume inbound and outbound calls related to security access control alarms general inquiries.
- Deliver professional courteous empathetic service including during stressful or emergency situations.
Job description
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