Telecommunications Director - Okmulgee, United States - Okmulgee County Criminal Justice Authority
3 weeks ago
Description
The E911 Communications Director is responsible for the oversight of the Okmulgee County Regional Communications Center which operates under the Okmulgee County Criminal Justice Authority a public trust.
The center receives 911 calls for assistance as well as dispatches for local law enforcement, fire services, and emergency medical services.
Essential Duties and Responsibilities:
The E911 Communications Director is responsible for the management of assigned staff; oversees employee work schedules to ensure adequate coverage and control; reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; directs work; and trains staff in operations, policies, and procedures; conduct interviews and make hiring and termination recommendations to Human Resources.
Plans organizes and manages the day-to-day operational functions of the E-911 Department to provide effective and timely emergency services County-wide; plans, develops, and directs department programs, services, resources, and staff; formulates short and long-range plans, goals, and objectives; develops and implements policies, procedures and standards; and directs the implementation of programs and services through subordinate supervisors and staff.
Monitors and evaluates department programs, services, and operations; assesses department effectiveness and performance; manages quality assurance and quality improvement initiatives; analyzes operational statistics and staffing needs; and identifies and implements changes to maximize the use of resources and achieve goals and objectives.
Prepares and/or reviews operational and statistical reports; presents proposals and recommendations regarding department services to the Executive DirectorCoordinates with public safety agencies, or other officials to review and enhance operations/activities; reviews/resolves problems, receives advice/direction, and provides recommendations; and advises the Executive Director of situations, solutions, major incidents, and other problems.
Manages department financial resources; develops and implements departmental budget, including establishing priorities for capital and material requirements; monitors expenditures to ensure compliance with approved budget.
Plans for and manages the use of department equipment, communication systems, and facilities; ensures proper maintenance and repair of communications equipment, radios, and systems; assigns and oversees research of vendor pricing; coordinates with contractors, vendors, and suppliers regarding the procurement of new equipment, services, and supplies; works with vendors regarding wireless services and planning for future department technology needs.
Respond to questions or complaints about communications activities and personnel; provide information and education; research problems; and initiate problem resolution.
Qualifications:
5 years of progressively responsible experience in emergency communications, with 2 years of senior management experience for a comparably sized organization or as a director for a smaller organization; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Education:
Bachelors Degree preferred but not required. Must possess and maintain OLETS certification within 6 months of hire date.
Job Type:
Full-timePay: From $60,320.00 per yearBenefits:Dental insuranceHealth insuranceLife insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftMonday to FridayOn callAbility to Relocate:Okmulgee, OK 74447: Relocate before starting work (Required)
Work Location:
In person#J-18808-Ljbffr