health information management technician - Spokane, WA , USA, United States - Shriners Childrens Hospital

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    Part time
    Description
    Company Overview

    Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking.

    Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

    Job Overview

    Spokane, WA Schedule: Monday-Friday 4 hours/day (between 8a-4p), flexible on hours/day (20 hours weekly)


    • This is an in-person role


    Shriners Children's is the premier pediatric burn, orthopedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.

    We have a part-time opportunity for an HIM Technician to join our HIM team.

    Why should you join our team?


    • Team oriented role
    • Can learn & grow in position
    • Growth opportunity example = coming up with streamlining solutions & efficiencies in department
    • Great team to work with
    Responsibilities


    The HIM Technician performs various HIM functions and responsibilities including processing non-electronic requests for information, issues with the DNFB/Provider Hold Report, and other duties as assigned.

    Excellence 15%Strives to provide the highest quality and most effective services to our patients, co-workers and public.

    Respect 15%Value individual's human dignity and worth, respect cultural, spiritual, and physical differences and embraces the diversity of all people.

    Innovation 14%Continuously seeks to improve the services we provide and be a leader in specialty pediatrics health care.

    Teamwork 14%Recognizes the value of each team member and works together to achieve the visions of Shriners Hospitals for Children and Shriners International.

    Integrity 14%Be responsible for doing the right and just thing in all situations. Commitment 14%Upholds the mission, vision and values of Shriners Hospitals for Children and Shriners.

    Stewardship 14%Responsibly manages and applies our resources to maximize the benefit to our patients, their families, employees, fraternity members, and donors.


    MPI Duplicate Processing:

    • Assist in resolving any portion of the merge process (at the facility level) identified by the Patient Access/Revenue Cycle.
    • Validate unique identity and the appropriate medical record number or person identification assignment. Quality Standards Provider Services
    • Serves as the Physician/Provider Liaison to resolve any chart completion concerns or issues.
    Assists in Onboarding new physicians.


    Quality:
    Meets established accuracy standards for Release of Information 5%Release of Information:

    • Ensures appropriate Release of Information procedures are followed as required by SHC policies, and state/federal confidentiality regulations, including HIPAA and HITECH.
    • Ensures authorizations for release of heath information are HIPAA compliant and releases patient information in accordance with minimum necessary guidelines.
    Processes requests for information including all paper-based records, microfiche/microfilm, or records stored in any offsite locationsDNFB/Incomplete Record Process:

    • Serves as the facility liaison for DNFB/Provider Hold Report. Reports concerns or issues (as needed).
    • Identifies and resolves any issues with the DNFB/Provider Hold Report to ensure accounts are coded in a timely manner.
    • Monitors, assists, and follows up with physicians and other hospital staff in completion of deficiencies in the medical record, compiles, verifies data and prepares reports regarding patient related statistics and distributes/posts data

    Reports:

    • Provides back up to the HIM Manager for completing the monthly Closed Chart Review and Monthly Monitors Review.
    Customer Service

    • Handle complaints, provide appropriate solutions for customers, and follow-up to resolve any issues their customers experience.
    • Responding to customer queries in a timely and accurate way, via phone, email or fax
    Qualifications

    Education

    Degree/Diploma Program of Study Required/Preferred

    Minimum RequirementHigh School Diploma/GED RequiredAssociate Health Information Management PreferredBachelor Health Information Management Preferred

    Experience1 Year Customer Service Required1 Year Healthcare experience in medical records processing operation Preferred1Year Healthcare experience in business office Preferred

    Certifications and Licensures

    Certifications and Licensures Required/PreferredRegistered Health Information Technician (RHIT) PreferredRegistered Health Information Administrator (RHIA) Preferred

    Required:
    Computer / keyboarding skills and working knowledge of office equipment operations Ability to accurately relay information and communicate, both verbally and in writing, in a tactful and courteous manner with peers, management, internal / external staff Ability to multi-task and work well in high-stress situations Capable of working independently and as part of a team Proficient with computers; specifically, proficient with Microsoft Office products Ability to elicit and practice cooperation and demonstrate positive morale Organized, detail oriented, able to handle multiple projects simultaneously Preferred: Prior medical terminology knowledge / education Prior exposure to electronic medical record and/or document imaging systems and other healthcare computer applications

    Other

    COVID-19 Vaccination required.

    Shriners Children's offers a competitive salary and benefit package, including continuing education and professional development opportunities


    Other considerations include:

    • Medical
    • Dental
    • Vision
    • Paid leave
    • Retirement savings
    • Tuition reimbursement
    • Short-term and long-term disability
    • Life insurance
    • Flexible Spending Accounts (FSA)
    • Health Spending Accounts (HSA)
    • Voluntary Benefits
    • Employee Assistance Program (EAP)
    (Pay range for this position is $18.36/hr - $27.54/hr. The hired applicant's placement within the range is based on qualifications, professional experience and education).