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DAS Field Technician I - Timonium, United States - Latitude, Inc.
Description
Job Description
Job DescriptionThe DAS Field Technician I supports installing and servicing various cabling infrastructures for communication systems and other related products. This position's primary functions are to conduct the on-site testing, commissioning, service, upgrade, and troubleshooting of public safety and commercial wireless technology equipment and related systems. It also involves providing supervision and assistance in inspections, consultation, and training of CE Installation teams and customers as needed. Offers the most current wireless communications technology available, including in-building coverage solutions, wireless broadband, Motorola Two-Way Radios, and integrated security solutions. We use wireless technologies to connect people in the moments that matter.
Responsibilities:
The responsibilities and duties of this position include:
· Support a company culture of peer accountability
· Supports the service and fulfillment in system deployment, programming, commissioning, design changes, and other field service tasks
· Troubleshoot and repair a variety of systems/products (DAS, repeaters, networked systems, mobile radio installations, emergency alert systems, security cameras, and a variety of wireless solutions)
· Document customer information, details of work performed, hours worked, parts used, specific instructions from the customer, and all other items pertaining to the scope of work
· Adherence to all safety rules and regulations as directed by OSHA, CE, and the job site customer
· Maintain a safe and neat work area and accurate inventory of tools and test equipment
· Complete routine work tickets and warranty paperwork in a timely fashion
· Provide for self-quality check of all portions of testing and commissioning before sign off
· Establish and maintain a professional rapport with customers, supervisor, and co-workers
· Participate in training for necessary technologies, policies, and methods of procedure
· Conduct preventative maintenance (PM), diagnostics & repair on core products as required
· Maintain and provide accurate departmental paperwork as requested
· Maintain a technical aptitude with a strong desire to learn and grow
· Participate in a rotating 24-hour on-call customer maintenance contract program
· Work overtime, evenings, weekends, holidays, and varying schedules as required
· Diligent attention to safety
· All other duties as assigned
Minimum Qualifications (Education, Experience, Skills):
· High School Diploma and/or graduation from a certified vocational school with an emphasis in the field of electronics, information technology, or related field
· Four (4) years of technical work experience in related responsibilities, with at least two (2) years.'
· experience in the Two-Way Radio/Land Mobile Radio and/or DAS industry
· Must hold a valid driver's license and meet the clear/acceptable standards of CE's fleet policy
· Demonstrate knowledge in the following industry segments: Information Technology (IT), Public Safety and Commercial BDA's, Distributed Antenna Systems (DAS) or similar communication systems
· Demonstrate knowledge on the following topics: Radiofrequency spectrum, basic electronics, and Electricity, troubleshooting techniques
· Familiarity with the customer and Industry testing and quality standards
· Ability to read electrical and mechanical diagrams
· Working knowledge on two (2) or more of the following Wireless OEMs
· Must possess a valid driver's and have a clean driving record
· Obtain security clearances and/or access badges, as required
· Must have reliable transportation
· Ability to work individually and as a team member to achieve a shared goal or outcome
· Ability to work in a constant state of alertness and a safe manner
Preferred Qualifications:
· Working knowledge on the following test equipment: Multimeter, signal generator, cable, and antenna test sets, spectrum analyzer, fiber test set (Power Meter and/or OTDR)
· Certification for Corning, JMA-Teko, SOLiD Technologies, CommScope, Nextivity Cell-Fi, or other DAS and Comba Telecom, ADRF, Cobham Wireless, GST, Westell or other BDA
Physical Demands and Work Environment:
· While performing this job's duties, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, stoop, kneel, crouch, or crawl.
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