- Perform SOP driven review of cases received in workflow
- Validate customer details including name, registered email ID, and account usage patterns
- Verify the reason for account lockout such as:
- After validating all mandatory checks, initiate a templatized communication via the workflow to proceed with customer account activation or escalate to a compliance analyst
- Follow SOPs, compliance guidelines, and client policies
- Meet process KPIs including AHT, Quality and Compliance adherence.
- 0-2 years of experience (BPO/BPS preferred).
- Strong communication skills (verbal and written).
- Ability to handle high-sensitivity customer data with confidentiality.
- Proficiency in navigating different systems and tools.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Eager to learn.
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Hi, · If anyone interested Please call me and share your updated resume. · Job Title: - Account Recovery Specialist · location: - Milford, OH · Full-time/Permanent job · Job Description · The Account Recovery Specialist will support customers by helping them securely regain acces ...
Milford $38,000 - $62,000 (USD) per year1 week ago
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Position: Account Recovery Specialist · Location: Milford, OH (Onsite) · Duration: FTE/ Direct Hire · Job Description: · The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and ...
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Milford, Ohio 45150 Posted March 6th, 2026 · Looking for more job opportunities? Click here · Job Type: Full Time · Job Category: IT · Job Description · Role: Account Recovery Specialist · Location: Milford, OH (Onsite) · FTE only · Job Description · The Account Recovery Speciali ...
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Hi, · I hope you are doing well, · Looking for only USC, Green Card, GCEAD Looking for local candidate. · Job Title: - Account Recovery Specialist · Location: - Milford, OH · Full-time/Permanent job · 0-2 years of experience (BPO/BPS preferred). · Strong communication skills (ver ...
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Hi, · I hope you are doing well, · Looking for only USC, Green Card, GCEAD Looking for local candidate. · Job Title: - Account Recovery Specialist · Location: - Milford, OH · Full-time/Permanent job · 0-2 years of experience (BPO/BPS preferred). · Strong communication skills (ver ...
Milford $38,000 - $62,000 (USD) per year4 hours ago
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Job Description · The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards. · Perform SOP driven ...
Milford, OH $38,000 - $62,000 (USD) per year1 week ago
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Job Description · The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards. · Perform SOP driven ...
Milford $35,000 - $38,000 (USD)1 week ago
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Perform SOP driven review of cases received in workflow · Validate customer details including name, registered email ID, and account usage patterns · Verify the reason for account lockout such as: · Enabling Two Factor Authentication (2FA) · Cookie or login verification issues · ...
Milford $38,000 - $62,000 (USD) per year23 hours ago
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Job Description · The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards. · Perform SOP driven ...
Milford, OH $38,000 - $62,000 (USD) per year1 day ago
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Milford, Ohio 45150 Posted March 10th, 2026 · Looking for more job opportunities? Click here · Job Type: Full Time · Job Category: IT · Job Description · Role: Account Recovery Specialist · Location: Milford, OH (Onsite) · FTE only · Job Description · The Account Recovery Special ...
Milford, OH20 hours ago
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The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards. · Perform SOP driven review of cases r ...
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Role: Customer Service/Account Recovery Specialist · Location: Milford, OH · Duration: Full Time · Job Description · The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and cas ...
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The Ridge Ohio is currently looking for full-time, second shift Recovery Support Specialists who are passionate about helping people maintain Recovery for Life. Started in 2011, The Ridge's primary program is a residential substance abuse facility in Batavia, Ohio. We are current ...
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Only USC · The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards. · • Perform SOP driven revi ...
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Responsible for the safety, security and supervision of the clients and · the building during assigned hours. First Step Home is a residential and outpatient treatment program dedicated to women's centered care for addictions and co-occurring mental health and trauma related iss ...
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Only USC · The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards. · • Perform SOP driven revi ...
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Account Recovery Specialist - Milford - Tata Consultancy Services
Description
Position: Account Recovery Specialist
Location: Milford, OH (Onsite)
Duration: FTE/ Direct Hire
Job Description:
The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards.
– Enabling Two Factor Authentication (2FA)
– Cookie or login verification issues
–Ownership change or account recovery processes
Salary Range :: $35,000 - $38,000 a year
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