No more applications are being accepted for this job
- Learn assigned application (PeopleSoft and BIC) using recordings and existing training materials
- Create engaging presentations using our standard marketing materials and templates
- Update training guides as needed
- Collaborate with team members and subject matter experts
- Deliver courses as assigned based on project, expertise and availability either in person or virtually
- Demonstrate self-motivation and direction
- Work independently when necessary
- Accounting and/or Report Writing banking experience
- Strong presentation and course creation skills
- An affinity for teamwork and relationship building
- Creative thinker, excited to grow our learning solutions offerings
- Is looking to join our team and build a long-term career with FIS
- Strong, professional presentation skills
- Ability to use Microsoft Applications independently
- Ability to utilize recordings and existing materials to learn the applications assigned
- Innovative ideas to engage and inspire our learners
- Strong collaboration skills
- Conducts training needs assessments to understand characteristics and skill levels of learners, the job setting and to identify processes and tasks performed by system users.
- Determines appropriate instructional strategy based on results of needs assessment.
- Designs, modifies or develops instructional materials for multiple training modalities including traditional instructor-led classes, web-based/virtual classes and job-aids.
- Classes may consist of standard or customized course content, and may use a train-the-trainer approach.
- Conducts traditional classroom or web-based training sessions using effective presentation skills, verbal communication skills and classroom management skills.
- Assesses training outcomes by soliciting and reviewing feedback and evaluation of classes taught.
- For systems/products trained, reviews system/software documentation from product development teams, such as release notes, system requirements, system design specifications, technical and functional system design, configuration control requirements, etc. to understand and stay current on system changes - enhances system knowledge through hands-on practice using test banks.
- Develops and manages content and parameters of training banks including account and scenario setup, product definition across multiple applications and security with a focus on IBS Loan Applications and our Digital One Flex online banking product.
- Manages and completes all aspects of training projects including reviewing Statements of Work and other contractual client documents relevant to training services for assigned projects, communicating with clients, working with implementation and client relationship teams to understand client business needs (adapts training context and content accordingly), scheduling and travel planning, status and expense reporting, following-up and issue resolution and resetting parameters of training bank, including student and demonstration accounts and user IDs and passwords.
- Thorough, detailed knowledge of FIS systems and products trained as well as FIS procedures.
- Effective presentation and interpersonal skills
- Understanding of and ability to demonstrate adult education principles and techniques
- Classroom management skills
- Understanding of banking and financial services industries and products including commercial and consumer banking, lending, insurance, online banking, with an emphasis on Loan Applications.
- Strong verbal and written communication skills; clear, tactful and constructive
- Proficient with technology and office automation tools and applications
- Customer service skills, understanding and focusing on client needs, establishing credibility and building positive, professional, relationships with clients
- Team skills including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
- Strong time management, problem solving, project management, leadership and negotiation skills
- Attention to detail
- Resourcefulness, flexibility, versatility, dependability
- A multifaceted and challenging career with a high degree of responsibility
- A modern work environment, and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals
- A competitive salary and a range of benefits designed to support your wellbeing
- The chance to work on some of the most challenging, relevant privacy and data protection issues in financial services and information technology
Product - Process Trainer II - Kennedy Space Center, United States - Jobs for Humanity
Description
Company DescriptionJobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: FIS Global
Job Description
Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Adult Education
Travel Percentage :
15 - 25%
Job Description
We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
FIS is looking for a Product-Process Trainer to join our Learning Solutions team This position includes both developing and conducting live training to our financial institutions and working with Instructional Designers to create self-paced sessions. This training professional will be responsible for providing training on products specific to the PeopleSoft Financials and Business Intelligence software. Additional application and soft-skills training may be required.
The ideal candidate will have experience with Accounting and Report Writing at a financial institution. Proficiency delivering training virtually and in the classroom is required. Comfort working in a team environment and ability to communicate with several different organizational levels of financial institution representatives is required. Creative thinking, problem solving abilities and familiarity with Instructional Design and Multi-Media development tools are a plus.
About the team:
Our team is responsible for delivering training to clients using the IBS Suite of products. We have a wide variety of experience on the team and value communication and collaboration. Our role involves direct interaction with our clients. We represent the values and brand of the company. We work closely with our partners in Implementations and Conversions to ensure an accurate and thorough Learning Plan is developed and deployed on each project and deliver our content based on feedback from the Project Team.
What you will be doing:
As a Product Process Trainer II, you will Conduct task & job-based training on FIS products and systems for new clients as part of new conversions, conversion-merger and acquisition projects, existing clients who require refresher training, or need to train new employees and/or FIS employees who support the product, specifically IBS PeopleSoft Financials and Business Intelligence Report Writing Applications.
Bachelor's degree in finance or adult education or the equivalent combination of education, training, or work experience.
What we offer you:
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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