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Restaurant Server - Traverse City, United States - Great Wolf Resorts
Description
** Restaurant Server**
**Job Category****:** Food & Beverage **Requisition Number****:** RESTA015252 Showing 1 location **Job Details**
**Description**
**Restaurant Server - Full or Part Time $7/hr+Tips**
The **Server** is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.
*The hourly rate represents combined base hourly rate and $3/hr Summer Bonus differential. $3/hr Bonus paid in the event Pack Member exceeds 20 hours worked in a given pay week, and Bonus applies back to the first hour worked in such pay week. Bonus available for select positions and rates may differ by job code. Valid only for full pay weeks between June 18, 2021 through September 9, 2021 at participating Great Wolf Lodge locations. Pack Member must work greater than 20 hours in a given work week; only hours actually worked are eligible for the $3/hr Bonus calculation. All local, state, and federal taxes will apply. May be revoked by Great Wolf at any time with or without notice. All terms of program subject to interpretation by Great Wolf In its sole discretion and may modify the terms to comply with local and state law. Please contact Human Resources for additional information and other limitations.
**Essential Duties & Responsibilities**
Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
Keeps kitchen staff informed by noting timing of meal progression
Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
Responds to additional patron requirements by inquiring of needs; observing dining process
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
**Basic Qualifications & Skills**
Some High School education or equivalent
Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
Successful completion of criminal background check and drug screen
**Desired Qualifications & Traits**
Previous server experience
Prior experience with Point-of-Sale (POS) technology
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
**Physical Requirements**
Able to lift up to 15 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
