- Performs trouble shooting on production issues, infrastructure configurations and user related defects, that arise on a day-to-day basis to support the business. This would include a scheduled rotation on weekends for monitoring duties.
- Acts as a resource for completing system configurations such as permissions, security and rules.
- Acts as the first line of contact for production monitoring, data analysis and research and managing daily script/job updates.
- Performs data analysis and documentation of system processes, and data flows.
- Communicates with stakeholders, clients, external vendors and software development team members to support the business needs of our various clients.
- Proficient knowledge and practical use of relational databases and data modelling concepts.
- Proficient with data analysis tools such as Oracle SQL Developer.
- Experience with integration analysis tools such as Apigee, Tanzu, Postman.
- Experience with file transfer tools such as MoveIt and WinSCP.
- Familiarity with Oracle Financials platform.
- Use of project management tools such as JIRA.
Production Support Analyst - Houston, United States - Mastech Digital
Description
TITLE: Business Analyst with Production support
Location: REMOTE (Will have to work 8am-5pm EST)
Type: Temp to Perm
Interview Process: Video
Please Note: Must be willing to commit 100% of their time during business hours on this project.
Business Analyst with Production support position is responsible for working within a small team focused on managing day to day monitoring, data analysis, research and problem solving of a productive level environment centered around relational databases and incoming/outgoing data streams.
Responsibilities:
Skills:
Education and Experience:
Bachelors degree from an accredited college or university in Computer Engineering, Computer Science, Information Systems or related degree program and minimum 3 years of related work experience.
Preferred Certifications:
Amazon Web Services (AWS) certifications such as AWS Certified Cloud Practitioner and AWS Solutions Architect or other relevant industry standard certifications aligned to the role of a mid-level Analyst are considered a plus.
Thanks
Ritika Aithmian
Lead Recruiter
D : P)|