Production Support Analyst - Houston, United States - Mastech Digital

    Mastech Digital
    Mastech Digital Houston, United States

    Found in: Lensa US 4 C2 - 1 week ago

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    Description

    TITLE: Business Analyst with Production support

    Location: REMOTE (Will have to work 8am-5pm EST)

    Type: Temp to Perm

    Interview Process: Video

    Please Note: Must be willing to commit 100% of their time during business hours on this project.

    Business Analyst with Production support position is responsible for working within a small team focused on managing day to day monitoring, data analysis, research and problem solving of a productive level environment centered around relational databases and incoming/outgoing data streams.

    Responsibilities:

    • Performs trouble shooting on production issues, infrastructure configurations and user related defects, that arise on a day-to-day basis to support the business. This would include a scheduled rotation on weekends for monitoring duties.
    • Acts as a resource for completing system configurations such as permissions, security and rules.
    • Acts as the first line of contact for production monitoring, data analysis and research and managing daily script/job updates.
    • Performs data analysis and documentation of system processes, and data flows.
    • Communicates with stakeholders, clients, external vendors and software development team members to support the business needs of our various clients.

    Skills:

    • Proficient knowledge and practical use of relational databases and data modelling concepts.
    • Proficient with data analysis tools such as Oracle SQL Developer.
    • Experience with integration analysis tools such as Apigee, Tanzu, Postman.
    • Experience with file transfer tools such as MoveIt and WinSCP.
    • Familiarity with Oracle Financials platform.
    • Use of project management tools such as JIRA.

    Education and Experience:

    Bachelors degree from an accredited college or university in Computer Engineering, Computer Science, Information Systems or related degree program and minimum 3 years of related work experience.

    Preferred Certifications:

    Amazon Web Services (AWS) certifications such as AWS Certified Cloud Practitioner and AWS Solutions Architect or other relevant industry standard certifications aligned to the role of a mid-level Analyst are considered a plus.

    Thanks

    Ritika Aithmian

    Lead Recruiter

    D : P)|