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Assistant Store Manager-Vivion Terrapin Care Station Kansas City, MO - modispensaries
Description
**Title: Assistant Store Manager**
**Location: Kansas City, MO**
**Reports To: Store Manager**
**Job Description**
Terrapin is looking for an Assistant Store Manager to join our growing company. As a Boulder, Colo.-based national cannabis company, Terrapin is a pioneer in the emerging industry. Terrapin is a cultivator, processor and provider of high-quality medical and recreational cannabis products. Over 10 years of operations, Terrapin has grown into a multi-state company with nearly 500 employees. As we have expanded nationally, our need for an Assistant Store Manager has grown significantly.
The Assistant Store Manager is a facilitator and an assistant to the Store Manager who must work directly with patrons and staff to ensure that business is being conducted in an effective and compliant manner. Assistant Store Managers report directly to the Store Manager concerning issues surrounding policy, procedures and operations. The Assistant Store Manager serves as an intermediary between the floor staff and the Store Manager and works in conjunction with the budtenders to keep operations running smoothly and safely. The Assistant Store Manager must play an integral role in making sure that the patrons of the business receive the best service Terrapin Care Station can provide, by attending to issues surrounding sales or other business-related interactions.
**Duties and Responsibilities**
Must be an autonomous and independent overseer who leads by example and sets a tone for a positive, rewarding, and efficiently operated workplace
Keep staff motivated and inspired to continue positive and productive performance with an emphasis on customer service, compliance and efficient operations
Assist and train staff to efficiently handle sales and provide superior customer service
Effectively delegate the responsibilities and actions of the floor staff
Relay changes in policies and procedures and introduce sales and specials to staff
Work directly with patrons of the business to ensure all needs are met and that Terrapin is providing an exemplary shopping experience
Must be able to maintain balanced cash accounts including managing nightly deposits and monitoring change banks
Must be an expert problem solver and able to creatively and effectively find solutions to balance cash handling errors, dissolve issues on the sales floor concerning compliance, customer complaints, product issues or interpersonal conflicts between employees
Communicate with Store Manager on issues and / or submit ideas surrounding sales, marketing ideas, and other useful information which might be helpful in increasing profit
Communicate with Store Manager on issues of quality or risk, including problematic concerns relating to supervisors or other staff members; or positive feedback for top performers and strong initiative
Assist Store Manager in communication with or project completion for Upper Management, Administrative staff, COO or Owner when necessary
Work with Store Manager, shipping and receiving department and store supervisors to develop strategies surrounding product placement and movement
Assist the Store Manager in any way possible concerning the stores daily operations and be willing to adapt, maintain flexibility, and provide support where needed
Assist Store Manager with making schedules to ensure staffing needs are met
Assist in the monitoring of inventory and make sure products are properly received, labeled and sold according to mandated regulations, keeping sales ops safe and compliant
Regularly check expiration dates and packaging and labeling for compliance, integrity, content and quality
Oversee actions and procedures to be sure that business is always being conducted within the confines of compliance, including possibly assisting with inspections
Perform regular checks on the stores security systems and personnel to be sure that all mandated systems and the facility on a whole is operating safely and efficiently
Conduct product and compliance research and attend training programs and meetings to stay up to date on important changes in regulatory oversight and product development
**Qualifications and Requirements**
Must be able to manipulate and utilize basic Microsoft Office Programs
Must be able to navigate and manipulate web-based applications and menus
Must have experience handling, processing and counting cash for daily deposits
Must be able to navigate and utilize the inner-workings of the POS system
Must be willing to obtain or have your Missouri Agent ID Badge
Must have extensive knowledge of all the products in the store and know their safe applications
Must have received or be willing to receive the COVID-19 vaccination by date of hire. Proof of vaccination required.
**Salary/Pay Rate**
$47,000 $57,000
**About Terrapin**
Terrapin is a cultivator, processor and provider of high-quality medical and recreational cannabis products. Founded in 2009, we have six storefronts on Colorados Front Range. We also operate medical cannabis grower/processor operations in Clinton County, Pennsylvania, Grand Rapids, Michigan and Kansas City, Missouri. For more information, visit and Follow TCS on Facebook, Twitter and Instagram.
**Disclosure:** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. These statements are not intended as an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities and skills may change or new ones may be assigned at any time with or without notice. The physical demands described are generally representative of those that must be met by an employee to perform the essential functions of this job classification. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions upon request and in accordance with applicable law. Terrapin is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. If you require a reasonable accommodation, you may contact Human Resources.
