Clinical Specialist Representative - Illinois, United States

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a cultu ...

Job description

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. 

Position Summary:

The Clinical Specialist is responsible for supporting all Imaging, Navigation, Robotics products and affiliated services to hospitals within their aligned territory.  This requires knowledge of the operating room and working within a team to support selling and training activities. This person must be a self-starter and have the ability to create value within the role for both the customer and organization. Finally, this individual will need to be a true collaborator with the ability to build meaningful relationships with both the capital and implant sales teams. The Clinical Specialist will embody one team, one mission.

Essential Functions:

• Develop in depth technical knowledge of Imaging, Navigation, Robotics products as well as applicable procedures, anatomy, and implant products.

• Provide educational support for new surgeons, OR staff and administrators during INR installs and ongoing customer needs

• Provide comprehensive hands on training to potential and existing customers through cadaver and bio-skill labs

• Provide ongoing INR education to Globus Implant Peers prior to capital installation and ongoing

• Help promote a successful team culture centered on excellence, results, integrity, and trust

• Cultivate surgeon support and generate market awareness around INR products and affiliated services

• Support the installation process ensuring consistent utilization within the initial 90 days

• Collaborate with implant team to identify both capital and implant targets to grow the overall Globus business

• Assist with the development of key opinion leader surgeons

• Manage expenses within budget

• Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies

• Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role

• Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

Qualifications:

• Bachelor's Degree with excellent academic achievement

• Minimum 2 years clinical support or relevant experience in the healthcare industry, spine experience is a plus

• History exceeding, not meeting expectations

• Knowledge of the operating room environment

• Ability to collaborate and influence

• Excellent interpersonal, verbal and written communication skills

• Success in supporting new and disruptive technologies in a market is a plus

• Ability to travel up to 70%

Physical Demands:

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Required to sit; climb or balance; and stoop, kneel, crouch or crawl

• Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds

• Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

• Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

• Customer Focused: We listen to our customers' needs and respond with a sense of urgency.

• Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

• Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.