Barista - Santa Ynez, California, United States - Chumash Enterprises

Chumash Enterprises Santa Ynez, California, United States

1 week ago

Permanent

Description

Overview:
Creates hot and cold beverages upon request, such as coffee, espresso, cappuccino, latte, tea, and smoothies. Operates point of sale system to process guests' orders. Sells other food items and packages purchases as needed.

Responsibilities:

Takes guests' orders for various hot and cold beverages and other food items.
Creates hot and cold beverages using established ingredients, measurements, techniques, and standards; adjusts recipe as requested by guests.
Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
Provides guests with details of beverage menu and food offerings.
Packages orders as needed or requested, including any food accompaniments, napkins, and utensils.
Records all sales, collects money, operates a point of sale system, and follows all cash handling procedures.
Fulfills end of shift cashier closing duties such as closing side work, cash bank settlements to Cage/Vault, point-of-sale system card re-sets, and organizing receipts, comps, or other necessary payment verifications for Revenue Audit collection.
Maintains coffee bar and lounge areas in a neat and sanitary manner and disposes of trash.
Cleans and sanitizes work areas, equipment, and utensils as needed and according to procedures.
Ensures all sugars, condiments, creamers, etc. remain stocked at all times.
Sweeps and mops floors regularly.
Maintains a safe and sanitary work environment at all times by following established guidelines and regulations.
Maintains inventory and submits requisitions as needed.
Provides information on resort amenities, events, promotions, etc. in order to increase levels of guest service.
Perform other duties as assigned.

Qualifications:

High School Diploma or GED Certificate.
Basic knowledge of coffee products preferred.
Ability to operate a cash register/point-of-sale system.
Excellent guest service skills.
Excellent interpersonal skills with demonstrated patience and tact.
Excellent verbal and written communication skills.
Basic English reading and writing skills; proficient English conversation skills.
Must be able to read labels, ingredients, and instructions, and write basic lists, notes and directions; able to converse effectively with co-workers and guests.
Excellent organizational, decision-making, and time management skills.
Able to maintain composure at times of high volume.
Must be able to work effectively within a team.
Willingness to work flexible schedules and hours, including evenings, weekends, special events and holidays.
Must be able to stand for long periods of time.
Must follow safety guidelines and grooming standards.
Must maintain uniforms, using proper washing and ironing techniques, if applicable.
Must obtain food handler card within 30 days of employment.
Must be certified or be able to obtain certification in an approved alcoholic awareness program within 90 days of employment.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Native American hiring preference applies.

Location:
3400 Highway 246

Minimum Pay Rate:
$18.00 per hour + $5.00 Premium

Maximum Pay Rate:
$20.25 per hour + $5.00 Premium

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