Audio Visual - St Paul - Metropolitan Council

Description

Audio Visual (AV) Systems Engineer

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Audio Visual (AV) Systems Engineer

Salary

$88, $143,707.20 Annually

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

Division

Regional Administration

Department

IS-Admin

Opening Date

02/09/2026

Closing Date

2/23/2026 11:59 PM Central

• Description

• Benefits

• Questions

WHO WE ARE

The Audio-Visual (AV) Systems Engineer is responsible for designing, implementing, supporting, and managing audio-visual systems and infrastructure. They analyze business requirements, design systems, and oversee system deployments and upgrades. They troubleshoot complex system issues, conduct performance tuning, and manage system backups and disaster recovery procedures. They collaborate with cross-functional teams, provide technical expertise, and contribute to system optimization, automation, and documentation efforts.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Information Services is the central IT department supporting all divisions of the Metropolitan Council. Our 140 team members provide technology, practices, and innovative solutions that enable the Council's core services.

How your work would contribute to our organization and the Twin Cities region:

The position will work as part of a team, designing, building, integrating, and managing audio-visual systems that meet the Council's technological needs. This position will solve problems at all levels and use its extensive knowledge to help set the future direction of systems at the Metropolitan Council. This position provides mentorship to staff and coordinates service outage and recovery efforts.

What you would do in this job

• Automates infrastructure tasks to improve scalability, consistency, and operational efficiency.

• Applies patches, updates, firmware, and system upgrades to audio-visual components.

• Implements security controls, ensures compliance with security policies, and manages user access and permissions.

• Coordinates service outages and recovery efforts, keeping the IS Service Desk and stakeholders informed.

• Monitors and optimizes Audio Visual (AV) system performance, scalability, availability, and resource utilization.

• Leads problem identification and resolution, including proactive problem management and root-cause analysis.

• Installs, configures, and maintains audio-visual hardware, operating systems, and supporting components.

• Collaborates with other IS divisions to ensure proper connectivity, accounts, and system integrations for AV systems.

• Maintains documentation for configurations, procedures, and troubleshooting guidelines and supports capacity planning and forecasting.

• Supports projects and initiatives, working with other IS teams to implement AV infrastructure solutions.

• Will be the Met Council lead on internal digital signage, including user management, end user support, vendor support, new deployments, and other related digital signage tasks or issues.

• Maintaining Public Address systems within Met Council facilities, including end-user support, vendor support, new deployments, and other related public address system tasks.

• Will be able to work with multiple vendors on new or refreshed audio-visual systems in conference rooms. Including quotes, installations, and approval of installation systems.

What education and experience are required for this job (minimum qualifications)

Education/Experience:

Any of the following combinations of completed education (in computer science, information systems, or a related field) and experience (in data architecture, database technologies, data modeling, structured and unstructured data, and solid programming):

• High school diploma/GED with seven (7) years of experience

• Associate degree with five (5) years of experience

• Bachelor's degree with two (2) years of experience

• Master's degree with 0 years of experience

Desired Qualifications:

• Professional industry certifications such as:

• CTS (Certified Technology Specialist), CTS-I (Installation) or CTS-D (Design)

• Crestron, Extron, Polycom, AMX, Biamp, Granicus, others

• Understanding of networks and networking technologies, flow, and ability to troubleshoot (IP addressing, VLANs, switches)

• Strong knowledge of audio, video, and lighting systems, including setup and troubleshooting.

• Live streaming experience.

• Experience working with:

• General audio-visual troubleshooting

• Projectors, displays, monitors

• Microphones, mixers, DSPs, amplifiers, speakers

• Video conferencing platforms (Zoom, MS Teams, Webex, others)

• Control systems (Crestron, Extron, AMX

• HDMI, SDI, VGA, DisplayPort, and other port technologies

• Audio over IP and intermediate networking concepts

• Familiarity with AV rack wiring, cable management, and installation standards

• Ability to install, configure, and support AV equipment in:

• Conference rooms

• Council Chambers

• Experience with preventive maintenance and equipment upgrades.

• Ability to read and interpret technical diagrams, schematics, and floor plans.

• Digital Signage Experience

• Understanding of how digital signage works and flows

• Ability to troubleshoot digital signage in a corporate environment

• Customer Service & Communication

• Professional and friendly demeanor when supporting end users

• Ability to explain technical issues in simple terms

• Strong communications skills with clients, event staff, and IT teams

• Strong attention to detail, working in a team-oriented environment

• Experience working with diverse populations of internal and external customers.

Knowledge, Skills, and Abilities:

• What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

• We encourage our employees to develop their skills through on-site training and tuition reimbursement.

• We provide a competitive salary, excellent benefits, and a good work/life balance.

• More about why you should join us )

Additional information

Union/Grade: AFSCME/Grade H

FLSA Status : Exempt

Safety Sensitive: No

Work Environment:

Work is primarily performed in a standard office setting.

What steps the recruitment process involves:

• We review your minimum qualifications.

• We rate your education and experience.

• We conduct a structured panel interview.

• We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a background check, which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are job-related and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a criminal background check. A driving record check will be conducted if applicable to the position.

IMPORTANT : If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the region's diversity and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

If you have a disability that requires accommodation during the selection process, please email HR-

We believe our employees are a key to our agency's success In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• clinic

• bus/rail pass valued at over $1200 per year

• parking at many job locations

• fitness centers at many job locations

• Employee Assistance Program

• extensive health and wellness programs and resources

01

Copy OF [Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.]

• Yes

• No

02

How did youfirsthear about this job opening?

• CareerForce Center

• Community Event/Organization

• Employee Referral

• Facebook

• Glassdoor

• Indeed

• Job Fair

• LinkedIn

• Metro Transit Bus Advertisement

• Twitter

• Website:

• Website:

• Website:

• Website:

• Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

The Metropolitan Council recognizes that Artificial Intelligence (AI) and generative tools are increasingly used in application processes. While the Council permits the use of AI to assist in the preparation of application materials, all applicants must certify to the following:

• I affirm that all information provided in my application including any uploaded documentation is true and accurate. I further affirm that I have personally reviewed, verified, and approved all content, including any content generated with the assistance of AI.

• I will provide all interview responses directly and in real-time without unauthorized assistance. I will not use AI avatars, external assistance in answering including computer-generated suggestions, or any recording and transcription tools during the interview process unless I have received prior approval from Human Resources for a disability-related reasonable accommodation.

05

Please select the option from the list below that best describes your education and experience. Your education and experience must be any of the following combinations of completed education (in computer science, information systems, or a related field) and experience (in data architecture, database technologies, data modeling, structured and unstructured data, and solid programming)

• High school diploma/GED with seven (7) or more years of experience

• Associate degree with five (5) or more years of experience

• Bachelor's degree with two (2) or more years of experience

• Master's degree with zero (0) or more years of experience

06

For the above question, please list what your degree is in (if you checked that you had one), and how many full years of experience you have.

07

Please select from the list below all of the certifications you currently have, (select all that apply):

• CTS (Certified Technology Specialist)

• CTS-I (Installation)

• CTS-D (Design)

• Crestron

• Extron

• Polycom

• AMX

• Biamp

• Granicus

• Other(s)

08

If you selected Other (s), please list your certification(s) below. If this does not apply to you, write N/A.

09

Please select from the list below any and all general skills you currently possess. (Select all that apply)

• Understanding of networks and networking technologies, flow, and ability to troubleshoot (IP addressing, VLANs, switches)

• Strong knowledge of audio, video, and lighting systems, including setup and troubleshooting

• Live streaming experience

• None of the above

10

Please select from the list below any and all of your current experiences. (Select all that apply)

• General audio-visual troubleshooting

• Projectors, displays, monitors

• Microphones, mixers, DSPs, amplifiers, speakers

• Video conferencing platforms (Zoom, MS Teams, Webex, others)

• Control systems (Crestron, Extron, AMX)

• HDMI, SDI, VGA, DisplayPort and other port technology

• Audio over IP and intermediate networking concepts

• Familiarity with AV rack wiring, cable management, and installation standards

• None of the above

11

From the list below, please select the items you currently have experience in. (Select all that apply)

• Ability to install, configure, and support AV equipment in Conference Rooms and/or Council Chambers.

• Experience with preventive maintenance and equipment upgrades

• Ability to read and interpret technical diagrams, schematics, and floor plans

12

Please select the experience you have in Digital Signage. (Select all that apply)

• Understanding of how digital signage works and flows

• Ability to troubleshoot digital signage in a corporate environment

• None of the above

13

This position requires experience working with diverse internal and external customer populations. Describe your experience (give an example).

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

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