Program Analyst - Leesburg, United States - BDR Solutions

Description

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.
BDR is seeking a Program Analyst to join our growing team This position will be performed virtually from the individual's home office working on EST time schedule. This position requires US Citizenship with a Public Trust or the ability to obtain one.

(Military Veterans are highly encouraged to apply)

Role Overview:

We are seeking a Program Analyst to join our dynamic team in supporting a Software Development and Support program utilizing ServiceNow's Enterprise Service Management (ESM) platform for a federal agency. The ideal candidate will bring experience in administrative and support functions vital to project management, including scheduling, resource allocation, and tracking project progress. The role demands excellent communication and coordination skills to facilitate the efficient flow of information between project teams and ensure the enforcement of project deadlines and milestones. A strong familiarity with project management software and methodologies is essential, alongside outstanding organizational and multitasking abilities. This position is perfect for a proactive and detail-oriented individual looking to contribute to the success of a critical federal program by optimizing project outcomes through effective analysis and support.

Responsibilities:

• Project Management Support: Provide comprehensive administrative support, including the scheduling of tasks, allocation of resources, and monitoring of project progress to ensure timely completion.
• Communication and Coordination: Excel in facilitating clear and effective communication across project teams, aiding in the adherence to project deadlines and the achievement of milestones through efficient coordination.
• Software and Methodology Proficiency: Demonstrate a thorough understanding of project management tools and methodologies, employing these techniques to enhance project efficiency and organization.
• Organizational Excellence: Utilize exceptional organizational and multitasking abilities to manage multiple project elements simultaneously, ensuring smooth operation and adherence to project timelines.

Required Minimum Qualifications:

• Must be a US Citizen with the ability to pass a background check and receive a Public Trust clearance.
• Bachelor's degree is required.
• 3-6 years relevant experience.
• 8 years relevant experience may be substituted for education.
• Proficient in Microsoft's Office Suite of products (Excel, Word, PowerPoint, and Project).
• Strong organizational skills.
• Excellent written and verbal communication abilities.

Desired Skills and Qualifications:

• ITIL v3 and/or ITIL v4 Certification(s)
• In-depth knowledge of the ServiceNow ESM platform and its capabilities is highly desired.
• ServiceNow Certification(s) in any modality is highly desired.
• PMP, CAPM Certifications are a plus.

In addition, U.S Citizenship is required. Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

BDR is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

About BDR Solutions:

BDR Solutions delivers IT expertise and solutions that improve American lives through the modernization of government systems for health benefits, social services, and disaster relief. We are a service-disabled veteran-owned, 8(a), HUBZone small business—recognized for reliable and sustainable outcomes scaled to our client's mission needs.