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    Front Desk Office Assistant - Indianapolis, United States - Ascension

    Ascension
    Ascension Indianapolis, United States

    1 week ago

    Ascension background
    Full time
    Description

    Details

    Department: Pediatric Clinic
    Schedule: Full Time M-F (no nights, weekends or holidays)
    Facility: Joshua Max Primary Care Center
    Location: Naab Road, Indianapolis IN


    Working at the Primary Care Center, you become a part of something very special. It is extremely rewarding to care for all persons - rich, poor, vulnerable, immigrant, refugee, coworker. In this work, you will be joining others with a similar mission and vision. Enjoy a balance of work and life with no nights and no weekends, set and reasonable work days.

    Benefits

    Paid time off (PTO)
    Various health insurance options & wellness plans
    Retirement benefits including employer match plans
    Long-term & short-term disability
    Employee assistance programs (EAP)
    Parental leave & adoption assistance
    Tuition reimbursement
    Ways to give back to your community

    *Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

    Responsibilities

    Determine and verify insurance coverage and coordination of benefits from all sources forassigned area. Ensure proper adequate and timely billing to ensure prompt payment.


    Responsibilities:

    • Confirm insurance coverage. Determine necessity for pre-authorization and obtain authorization for scheduled procedures.
    • Determine financial responsibility for services to be provided. Notify patients and/or practitioners of any services requested and/or referred that are not authorized by insurance.
    • Communicate with patients and practitioners regarding financial responsibility and insurance coverage issues.
    • Maintain detailed documentation in the patient account record of all billing activities. Maintain documentation of claims processed as part of the daily claims reconciliation process.
    • Prepare and complete claims for commercial insurance companies, third party organizations and/or government or self payers.
    • Research, analyze and reconcile Medicare/Medicaid billing and reimbursement practices.
    • Maintain detailed documentation in the patient account record of all billing activities. Maintain documentation of claims processed as part of the daily claims reconciliation process.
    • Consult with appropriate parties to resolve unbilled claims. Review recent accounts for proper billing practices and reimbursement.

    Requirements

    Education:

    • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
      • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

    Additional Preferences

    Previous healthcare experience working as a Receptionist preferred.

    Bilingual skills very helpful

    Excellent customer service skills and telephonic skills required.

    Proficient with computers and office technologies.

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