Customer Service Specialist - Irvine, United States - View Cleaners

Description

Were looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills.

If you love interacting with people and youre interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you Responsibilities: Keep track of customer accounts and make updates with new account information as necessary Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Find patterns in customer complaints and bring them to the team for improvement Answer incoming calls on product and service questions, customer complaints, and general customer inquiries Qualifications: Must possess exemplary interpersonal skills, communication skills, and active listening skills Must have graduated high school, received a G.E.D.

or equivalent Experience working in a customer-oriented atmosphere Compensation: $18 - $25 hourly#J-18808-Ljbffr