Customer Support Specialist - Lorain - beBeeCustomerSupport

    beBeeCustomerSupport
    beBeeCustomerSupport Lorain

    1 week ago

    $50,000 - $60,000 (USD) per year *

    Job title: Customer Service Associate

    Description

    Job Summary

    We are seeking a skilled Customer Support Specialist to provide excellent customer service and support.

    Key Responsibilities

    • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
    • Provide accurate information and resolve customer concerns with empathy and clarity.
    • Identify opportunities to promote and cross-sell products to eligible customers.
    • Assist customers with payment arrangements and commitments.
    • Research customer inquiries using internal tools and coordinate with other departments for timely resolution.

    Requirements

    • Excellent communication and interpersonal skills.
    • Able to work in a fast-paced environment and meet deadlines.
    • Proficient in using internal tools and software.
    • Able to maintain confidentiality and handle sensitive information.

    Benefits

    This role offers the opportunity to work in a dynamic environment and make a positive impact on our customers. As a valued member of our team, you will receive competitive compensation and benefits.

    * This salary range is an estimation made by beBee
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