Jobs
>
Tampa

    Customer Service Agent - Tampa, United States - Highland Management Group

    Highland Management Group
    Highland Management Group Tampa, United States

    4 weeks ago

    Default job background
    Description

    At Highland Management Group, we boast a strong history of entrepreneurial opportunities by using our unique learning experience, innovation, and new value creation alongside our promotion from within training model.

    We provide training for our Customer Service Agents that will emphasize the improvement and performance of our employees. It is an educational process that will involve the sharpening of skills and concepts, changing attitudes, and gaining more knowledge to enhance performance.

    Customer Service Agent Job Duties:

    • Work with other managers to plan and direct the work of the organization
    • Receive classroom instruction in subjects related to their rotational experience
    • Attend lectures, watch guest speakers, and create projects, oral presentations, and take tests
    • Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments
    • Achieve a passing score in all areas of the management training program in order to continue in the program
    • Participate with management in interviewing, hiring, and training employees
    • Use company reports to analyze sales, gross profit, and inventory activity
    • Work with management to develop and implement actions to protect assets and profitability
    • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications
    • Customer service associates handle consumer inquiries and are responsible for troubleshooting
    • Attend product training classes and seminars
    • Customer service associates ensure proper product presentation
    • Participate in sales-driving efforts to maximize sales
    • Interact with customers in a friendly and knowledgeable manner
    • Regular, dependable attendance and punctuality is required
    Customer Service Agent Opportunities
    • Opportunities to expand into new locations and campaigns
    • Internal growth
    • Personal coaches and mentors
    Customer Service Agent Requirements:
    • High school diploma required
    • Experience in customer service or client relations is a plus
    • Must be able to communicate with customers/employees to clarify issues and resolve conflicts
    • Able to work individually and as part of a team
    • Fluent in written and verbal English
    • Bilinguals welcome
  • All Car Leasing

    Service Agent

    2 weeks ago

    All Car Leasing Tampa, United States

    Service Agent · NextCar is currently hiring full-time Service Agents (SA) at our brand new Tampa location Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are self-starters, enthusiastic, and most im ...

  • SIXT USA

    Customer Service Agent

    1 week ago

    SIXT USA Tampa, United States Full time

    Job Description · Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate po ...

  • Apollo Retail

    Customer Service Agent

    2 weeks ago

    Apollo Retail Tampa, United States Full time

    Responsibilities · : Answer Customer Calls · Create Work Orders · Schedule Appointments · Process Credit Card Payments · Requirements: · Softs Skills · Strong Listening & Communication Skills · Full-time hours (9am to 6 pm with occasional evenings and Saturday once per month) · ...

  • Menzies Aviation, plc

    Passenger Service Agent

    4 weeks ago

    Menzies Aviation, plc Tampa, United States

    As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers' documents nee Passenger, Agent, Spanish, Bi ...

  • Hilton Hotels Corporation

    Guest Service Agent

    3 weeks ago

    Hilton Hotels Corporation Tampa, United States

    Hilton Hotels - JobID: HOT0ALR6 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...

  • Universal Weather and Aviation, Inc

    Guest Services Agent

    2 weeks ago

    Universal Weather and Aviation, Inc Tampa, United States

    Summary: · Air Culinaire Worldwide, Tampa Florida location is looking for strong and talented individuals with experience in the customer service industry to join our team in Tampa. Candidates must work well in a high paced, ever-changing environment. · Air Culinaire Worldwide pr ...

  • Highland Management Group

    Customer Service Agent

    2 weeks ago

    Highland Management Group Tampa, United States

    At Highland Management Group, we boast a strong history of entrepreneurial opportunities by using our unique learning experience, innovation, and new value creation alongside our promotion from within training model. · We provide training for our Customer Service Agents that wil ...

  • dnata

    Passenger Service Agent

    1 week ago

    dnata Tampa, Florida, United States Permanent

    Overview: · dnata is hiring Part Time Passenger Service Agents at TPA Airport · Pay Rate $15.50/hr · Shift hours available: 2:00pm-7:30pm; Fridays and Sundays 2:00pm-8:30pm; weekend shift hours available 11:15-3:30pm and Fridays 10:00am-3:00pm · (hours may change due to early or ...

  • dnata

    Passenger Service Agent

    4 weeks ago

    dnata TAMPA, United States

    dnata is hiring Part Time Passenger Service Agents at TPA Airport · Pay Rate $15.50/hr · Shift hours available: 2:00pm-7:30pm; Fridays and Sundays 2:00pm-8:30pm; weekend shift hours available 11:15-3:30pm and Fridays 10:00am-3:00pm · (hours may change due to early or late aircra ...

  • Air Culinaire Worldwide

    Guest Services Agent

    2 weeks ago

    Air Culinaire Worldwide Tampa, United States

    Job Description · Job DescriptionSummary: · Air Culinaire Worldwide, Tampa Florida location is looking for strong and talented individuals with experience in the customer service industry to join our team in Tampa. Candidates must work well in a high paced, ever-changing environm ...

  • Murphco of FL

    Guest Service Agent

    2 weeks ago

    Murphco of FL Tampa, United States

    Job Description · Job DescriptionWe are looking for a Full Time Guest Service Representative, that has experience specifically in hotels to fill our 3pm-11:00PM shift and the possibility couple 7am-3pm shifts. Must be available to work some weekends. Come join an awesome hotel an ...

  • SIXT USA

    Customer Service Agent

    2 weeks ago

    SIXT USA Tampa, United States

    Job Description · Job DescriptionCompany Description · Job Description · Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely reco ...

  • Menzies Aviation

    Passenger Service Agent

    4 weeks ago

    Menzies Aviation Tampa, United States

    As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers' documents need to be verified prior to boar ...

  • PCS Retirement, LLC

    Participant Services Agent

    2 weeks ago

    PCS Retirement, LLC Tampa, United States

    Apply · Job Type · Full-time · Description · Company Overview: · PCS Retirement, LLC is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants r ...

  • HEI Hotels & Resorts

    Telephone Operator/Guest Service Agent

    2 weeks ago

    HEI Hotels & Resorts Tampa, United States

    Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner. Responsibilities Promptly answer te Guest Service, Operator, Agen ...

  • Apollo Retail

    Customer Service Agent

    3 weeks ago

    Apollo Retail Tampa, United States Full time

    At A Glance · Are you a people-person? Like talking on the phone? Then you may be the perfect candidate for our call center as a client support agent. We schedule customers for furniture assembly right out of our headquarters in Tampa, FL, and we're hiring immediately · Importa ...

  • Murphco of FL

    Guest Service Agent

    3 weeks ago

    Murphco of FL Tampa, United States

    We are looking for a Full Time Guest Service Representative, that has experience specifically in hotels to fill our 3pm-11:00PM shift and the possibility couple 7am-3pm shifts. Must be available to work some weekends. Come join an awesome hotel and team. We're ranked #2 out of 17 ...

  • Apollo Retail

    Customer Service Agent

    4 weeks ago

    Apollo Retail Tampa, United States Full time

    At A Glance: · Are you a people-person? Like talking on the phone? Then you may be the perfect candidate for our call center as a client support agent. We schedule customers for furniture assembly right out of our headquarters in Tampa, FL, and we're hiring immediately · Import ...

  • HEI Hotels & Resorts

    Telephone Operator/Guest Service Agent

    2 days ago

    HEI Hotels & Resorts Tampa, United States

    About Us · The Westshore Grand, A Tribute Portfolio Hotel, is a unique and stylish hotel that defines an authentically modern Florida lifestyle. The Westshore Grand offers distinctive, luxurious Florida-inspired design, as well as an energetic and service-minded atmosphere. Conve ...

  • Disabled Veteran Solutions

    Remote Bilingual Customer Service Agent

    2 weeks ago

    Disabled Veteran Solutions Tampa, United States

    per hour | Tampa, FL, USA | Hourly | Full Time · Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits. · At DVS, we pride ourselves in our exce ...