Account Manager III ONP - Fort Worth, United States - Andrews Distributing

Description

Cheers to a Beer & Spirits CareerThe fact that you landed here indicates you are looking for a better workplace.

Maybe you feel unappreciated, and you are tired of being treated like just another employee.

When you join our team you become part of the Andrews family, a place where you are valued and respected.

An Account Manager

• On Premise is responsible for developing his or her assigned accounts into highly profitable sources of growth for the business through relationship, service, innovation, and solutions that support the company's strategic priorities.

This position is part of the On Premise Sales team.
WORK TASKSAn Account Manager - On Premise can be expected to perform the following tasks in this role as a routine part of their job:ACCOUNT MANAGER I (Class B and ShopBeer Draft)

Maintains Andrews standards in assigned Class B and ShopBeer Draft accounts, monitors product quality / rotation and POS placement.
Manages assigned Class B and ShopBeer Draft accounts; Monitors ShopBeer ordering to provide recommendations as required.

Monitors account metrics and identifies execution gaps; resolves issues and works with ADC team to ensure problems are corrected in a timely manner.

Administers Draft Surveys monthly in assigned accounts.
Monitors quality and rotation ensuring quality standards are maintained.
Maintains pricing and POS in assigned accounts; supports activities as required.
Develops the customer relationship by keeping the customer informed of account metrics and results; provides exceptional customer service.
Resolves customer and account problems in a timely manner and ensures the customer satisfaction with the solution provided.
Partners and collaborates with Sales and Operations teams to ensure cohesive account management and service.
Designs the right solutions/product assortment for each customer account utilizing data and tools.
Uses data driven insights and tools to provide profitable solutions and grow the customer relationship.
Runs vacation and other back up routes of On Premise Account Managers as needed to cover business needs.
Monitors product inventory, product quality/rotation and places accurate customer orders.
Resolves issues and works with ADC team to ensure problems are corrected in a timely manner.
Provides exceptional customer service.

ACCOUNT MANAGER III (Pre-sell/Account Complexity)Manages assigned pre-sell accounts monitoring account metrics and identifies execution gaps to ensure service levels are achieved.

Maintains product inventory in all pre-sell assigned accounts, monitors product quality/rotation and places accurate customer orders.
Monitors ShopBeer ordering in assigned accounts; makes recommendations and advises as required.

Monitors account metrics and identifies execution gaps; resolves issues and works with ADC team to ensure problems are corrected in a timely manner.

Administers Draft Surveys monthly in assigned accounts.
Maintains pricing and POS in assigned accounts; supports activities as required.
Ensures Quality standards are maintained; rotate in assigned accounts.
Develops the customer relationship by keeping the customer informed of account metrics and results; provides exceptional customer service. (20%)Resolves customer and account problems in a timely manner and ensures the customer satisfaction with the solution provided.
Partners and collaborates with Sales and Operations teams to ensure cohesive account management and service.
Designs the right solutions/product assortment for each customer account utilizing data and tools.

Uses data driven insights and tools to provide profitable solutions and grow the customer relationship.*This is a leveled role; levels vary based on account type, account complexity, other market/account data and experience.

This list is not all inclusive of other tasks and subtasks that may be necessary in performing this role, but rather an overview of the role's primary work tasks.

CAPABILITIESAn Account Manager - On Premise has a greater opportunity to succeed if they can develop and master the following job related capabilities and KSAs:
KNOWLEDGEAndrews Portfolio and DISCAndrews P2EP ProcessBeer and Distribution IndustryBrewing ProcessCategory Management/Space ManagementCompetitive PortfoliosInventory Management PrinciplesMerchandising LiteracyModel Market ConceptsQuality Standards and Code DatesP2PDI ProcessPricing Realization and Competitive Price ParitySelling PrinciplesSwap and Drop ProcedureTABC GuidelinesSKILLS & ABILITIESAbility to Build TrustAbility to Influence OthersAnalytical Thinking and Problem Solving SkillsCo-creation Selling SkillsCommunication and Interpersonal SkillsInterpreting and Applying Business/Financial DataNegotiation SkillsTechnical Aptitude/Computer/iPad SkillsTime Management and Prioritization SkillsQUALIFICATIONSA qualified candidate for the Account Manager

• On Premise role should satisfy the expectations below:REQUIREDAccount Manager I ONPOne to Three Years Sales or Sales Support ExperiencePrevious Distribution Business Experience or Other Consumer Product Goods (CPG) ExperienceStrong Communication and Relationship Building SkillsAccount Manager III ONPThree to Five Years Sales or Sales Support ExperiencePrevious Distribution Business Experience or Other Consumer Product Goods (CPG) ExperienceStrong Communication and Relationship Building SkillsStrong Financial and Business AcumenProven Ability to InfluencePREFERREDAccount Manager I ONPCollege Degree in Sales, Business or Other Related FieldPrevious Category Management ExperienceAccount Manager III ONPCollege Degree in Sales, Business or Other Related FieldPrevious Category Management ExperienceStrong Data Analysis SkillsLevel 1 Certified Beer Server CertificationPHYSICAL REQUIREMENTS & ESSENTIAL FUNCTIONSAbility to stand and walk for extended periods of time.

Ability to pull/push a load up to 55 lbs.
Requires heavy and repetitive lifting/placement of products up to 55 lbs.
Bends, stoops, squats, kneels, crouches, crawls, climbs ladders and stairs, stands, walks, and turns/pivots frequently throughout duration of workday. Must tolerate working in an environment with inside/outside ambient/extreme temperatures.
Must be able to work in noisy and crowded environments.
Ability to operate facility equipment required for role.

Ability to use a personal computer for tasks such as communicating via email, preparing reports and other forms of documentation using company and industry software.

Ability to speak, hear, and see is required to communicate with employees, and to operate computers and office machinery.
Hand-eye coordination and fine manipulation skills are necessary to operate computers and various facility machinery and equipment.
Driving is required during the workday.

Ability to perform job functions in compliance with company policies and procedures, including safety policies and best practices.*Please note -we ask all candidates to create an account in order to apply for a position with us.

Please click "Apply" then "Create Account" to create a new account, or sign in if you are a returning applicant.