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Patient Services Representative
1 week ago
ORTHOATLANTA, LLC Duluth, United StatesJob Description · Job DescriptionDescription:The Patient Service Representative is responsible for a variety of administrative functions and patient care activities in support of the clinic to include – checking-in/out patients, collecting known balances, verifying insurance, sch ...
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Customer Service Representative
3 weeks ago
Holly Goodman - State Farm Agent Duluth, United StatesJob Description · Job DescriptionBenefits:401(k) · Signing bonus · Training & development · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Holly Goodman - State Farm Agent, you will generate the kind of exceptional client experiences ...
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Customer Service Representative
1 week ago
AtWork Group Norcross, United States TemporaryWe are looking for a client-friendly Customer Service Representative who will be responsible for engaging with customers. The primary duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to ...
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Customer Service Representative
4 days ago
FYZICAL Therapy and Balance Centers Peachtree Corners, United StatesJob Description · Job DescriptionAre you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Peachtree Corners, GA · FYZICAL Therapy ...
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Customer Service Representative
2 weeks ago
Kerry Mitchell - State Farm Agent Norcross, United States Full timePosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-b ...
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Customer Service Representative
2 weeks ago
Mark Miller - State Farm Agent Peachtree Corners, United StatesJob Description · Job DescriptionBenefits:Assistance with getting an insurance license · Allow time to work from home · 401(k) matching · Bonus based on performance · Paid time off · Training & development · Dental insurance · Health insurance · Vision insurance · Position Overvi ...
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Patient Service Representative
1 week ago
Piedmont Urgent Care Defunct Johns Creek, United StatesWe have front desk openings at our Suwanee & Johns Creek locations at: 2637 Peachtree Parkway, Suwanee, GA 30024, and 10945 State Bridge Rd, Johns Creek, GA 30022. · Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holid ...
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Customer Service Representative
1 week ago
Omega Enterprises Candler-McAfee, United StatesFor 70 years, we have been dedicated to providing quality and commitment to our customers in Candler-McAfee. Our flat hierarchies and short decision-making processes allow for quick responses to customer inquiries. Flexibility is not only a promise to our customers, but is also d ...
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Veterinary Client Service Representative
2 weeks ago
Duluth Animal Hospital Duluth, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Dental insurance · Employee discounts · Flexible schedule · Free uniforms · Health insurance · Paid time off · Vision insurance · Benefits/PerksFlexible Scheduling · Career Advancement Opportunities · Competitiv ...
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Customer Service Representative
5 days ago
Murrelektronik North America Suwanee, United StatesAbout Murrelektronik · At Murrelektronik, our success is primarily based on our committed employees, innovative products, market and customer centricity, effective logistics and quality consciousness. We are proud of this: for our company, founded in Oppenweiler in 1975, today oc ...
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Patient Service Representative
1 day ago
WellStreet Norcross, United States**WellStreet Urgent Care** · **Patient Service Representative - Norcross/Peachtree Corners** · **Peachtree Corners, GA - Full Time** · This posting is for a Patient Service Representative position at our Norcross clinic located at 6063 Peachtree Parkway, Peachtree Corners, GA ...
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customer service representative
19 hours ago
Family Dollar Norcross, United StatesFamily Dollar JIMMY CARTER BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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Customer Service Representative
1 week ago
Apex Solutions Atlanta, United StatesAbout the Company · Together, let's make things simple: Unleash your drive and unleash the full potential of your talents at ARTUS GROUP. Since 1981, we have combined the comprehensive, traditional role of an insurance broker with the services of a modern consulting company in 15 ...
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Customer Service Representative
2 weeks ago
AUTOMOBILE PROTECTION CORPORATION Norcross, United StatesJob Description · Job Description Applicants must live in Georgia, Ohio or Florida and be able to reliably commute to one of our offices listed below: · 6010 Atlantic Blvd, Norcross, GA 30071 · 440 Polaris Parkway, Suite 250, Westerville, OH 43082 · 208 Ponte Vedra Beach Drive, P ...
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Customer Service Representative
1 week ago
Classic Collision Inc Norcross, United StatesCustomer Service Representative · Classic Collision is now hiring a Customer Service Representative for our Norcross, GA location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and hon ...
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Customer Service Representative
2 weeks ago
Galin Vinasco - State Farm Agent Norcross, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
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Patient Service Representative
1 week ago
WellStreet Norcross, United States**WellStreet Urgent Care** · **Patient Service Representative (Front Desk) - Norcross/Peachtree Corners** · **Peachtree Corners, GA - Full Time** · This posting is for a Patient Service Representative position at our Norcross clinic located at 6063 Peachtree Parkway, Peachtree ...
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Customer Service Representative
2 weeks ago
Kerry Mitchell - State Farm Agent Norcross, United StatesJob Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our ...
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Service Sales Representative
3 days ago
CentiMark Corporation Norcross, United StatesJob Description · Job DescriptionQuestMark has an exceptional opportunity for a full-time Service Sales Representative to maintain and establish service sales in Atlanta, GA This role offers a base salary of $55k - $65k, plus commissions · QuestMark, a division of CentiMark Corpo ...
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Customer Service Representative
2 weeks ago
Galin Vinasco - State Farm Agent Norcross, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
Insurance Personal Lines Customer Service Representative - Johns Creek, United States - Allstate Insurance Agency - Vanajakshi Tanguturi
Description
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
As Personal Lines CSR, you are responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
Technology and Computer proficiency including agency management systems.
Flexible work from home options available.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors Allstate Insurance Co.
