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    Family Partner EPEP - Dallas, United States - Metrocare Services

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    Description
    Job Details

    Job Location
    Lancaster Kiest-3330 S. Lancaster Road - Dallas, TX

    Position Type
    Full Time

    Education Level
    High School Diploma

    Travel Percentage
    Travel within DFW Metroplex

    Job Category
    Clinical

    Description

    Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

    Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 55 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside the clinical care, researchers and teachers from Metrocare'sAltshuler Center for Education & Researchare advancing mental health beyond Dallas County while providing critical workforce to the state.

    The mission ofMetrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

    The Family Partner advocates and promotes Metrocare Services from a primary caregiver's point of view. This position serves as part of the interdisciplinary Wraparound team in identifying and addressing the needs of the primary caregivers as it relates to the consumer. A requirement for the Family Partner position is for the individual to be a current or previous caregiver of a child who has a serious emotional disturbance. Family Partners should have a strong connection to the community and be very knowledgeable about resources, services and supports for families. The personal experience of the Family Partner is critical in earning the respect of the family and establishing a trusting relationship that is valued by the family. The position is 80% field-based and 20% clinic-based.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    The essential functions listed here are representative of those that must be met to successfully perform the job.
    • Provides peer mentoring and supports to the primary caregivers.
    • Introduces families to the treatment process and to a strength-based and trauma informed approach to providing care and services.
    • Models' self- advocacy skills.
    • Provides information, referral, and non-clinical skills training.
    • Documents the provision of Family Partner services including both face-to-face and non-face-to-face activities.
    • Together with the families, help them to recognize their needs and the importance of allowing the team to develop individualized, strength-based treatment plans that reflect the family's goals and objectives.
    • Assists in the identification of natural/non-traditional and community support systems, and links families to community resources.
    • Collaborates with clients to develop an individualized care plan that is grounded in the family member's perspectives and includes items that reflect the family's values and preferences.
    • Works in tandem with team partner the Intensive Case Manager to achieve team goals.
    • Assists the family in selecting individuals to be on the family's team; these may include both formal and informal support.
    • Participates in interdisciplinary team staffing. Presents psychosocial assessment finds. Updates team on progress or lack of progress in reaching agreed upon goals. Provides relevant information that might affect treatment.
    • Follows-up on assigned consumers who miss scheduled appointments: Documents attempt to contact consumers: Reports repeated unsuccessful efforts to contact the treatment team.
    • Follow-up within 24 hours on assigned consumers who access emergency services: Reports status-disposition to treatment team. 100% compliance expected.
    • Attends all recommended Family Partner and Wraparound training events.
    • Performs other duties as assigned.
    COMPETENCIES:

    The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
    • Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
    • Effective verbal and written communication skills.
    • Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
    • Ability to handle multiple tasks and special projects simultaneously.
    • Able to work autonomously with minimal or no supervision.
    • Able to maintain a high level of professionalism and confidentiality.
    QUALIFICATIONS

    EDUCATION AND EXPERIENCE:
    • High School Diploma or equivalent.
    • Bilingual English/Spanish preferred
    DRIVING REQUIRED:Yes

    MATHEMATICAL SKILLS:
    • Basic math skills required.
    REASONING ABILITY:
    • Ability to apply common sense understanding to carry out simple one or two-step instructions.
    • Ability to deal with standardized situations with only occasional or no variables.
    COMPUTER SKILLS:
    • Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
    • Ability to utilize Internet for resources.
    CERTIFICATIONS, LICENSES, REGISTRATIONS:
    • Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
    • Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
    Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training and an outstanding benefits package:
    • Medical/Dental/Vision
    • Paid Leave
    • Paid Holidays
    • Employee Assistance Program
    • Free Mental Healthcare
    • Retirement Plan, including employer matching
    • Health Savings Account, including employer matching
    • Professional Development Allowance up to $1500 per year
    • Bilingual Stipend up to 6% of the base salary
    • Many other benefits
    Equal Employment Opportunity/Affirmative Action Employer

    Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

    No Recruitment Agencies Please