Caterer Assistant - Omaha, United States - Common Spirit

    Default job background
    Description
    Overview

    CHI Health Lakeside is West Omahas only full-service hospital. We believe that patient-focused care heals the body mind and spirit of every person. Our campus is designed for patients and sets the tone for a comfortable less stressful hospital stay.

    As one of the most technologically advanced hospitals in the world we provide a full range of services including:
    maternity cancer and surgery care as well as diagnostics and emergency services.

    Responsibilities

    Sign-on Bonus Eligibility*Those most qualified will be contacted by email.

    3 -12 hour shifts a week


    • Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
    • Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
    • Must transport ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.
    • Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
    • Ensures Patient Satisfaction score for the department is met.
    • Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.
    • Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.
    • Inventories, gathers, and delivers floor stock to units as designed by each facility.
    Qualifications


    Preferred:
    Minimum of 1 year of direct patient care in a hospital setting and/or 1

    year minimum in food service.

    Knowledge equivalent to a high school education.